Data Entry Customer Service
Resume:
Teresa Gomez
Oxnard, CA *****
**************@******.***
I have 15 years of office experience, which includes administration duties, medical front office experience, and sales experience
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service/Claims Processor
Anthem Blue Cross BlueShield - Woodland Hills, CA
May 2022 to January 2024
Customer associate rep, assist members with questions, file appeals and grievances, Spanish speaking line front line commitment, explain accumulated for benefits, update any info as required and requested, provide feedback to customer regarding service on plan, document all physical therapy, chiropractic and speech therapy allowed per year, req auth for certain procedures, follow back in a timely manner, meet all daily quota and provide my members with excellent service Medical Receptionist
Dignity Health - Oxnard, CA
June 2021 to April 2022
Collect copay, post patient payment, schedule appointments, answer phones, schedule annual wellness visits for Medicare patients, scheduling appointments, check in patients, prepare daily deposits, greet patients, organization between scheduling, multitasking Caregiver
Bright Moon Care Services - Ventura, CA
September 2020 to January 2022
Patient care, activities, rom and exercises, meal prep, hygiene bed baths, medication, housekeeping assistant
Credit Manager
Wells Faro Home Mortgage - Ventura, CA
April 2008 to March 2014
Cold calling home loans debt consolidation, auto loans, signature loans, bank referral, Front Desk Receptionist
Anacapa Surgical Associates - Ventura, CA
February 2003 to October 2008
Register log, filing, translation for doctors, co pay, collections, data entry, insurance verification appointment scheduling, update patient information, screen self pay patients, Admitting Representative/ Cashier
Santa Barbara Cottage Hospital - Santa Barbara, CA July 2000 to March 2003
Admitting patients, verification of insurance, data entry, medical screening, co pay, daily deposits, Office Assistant
RAYNE WATER CONDITIONING - Ventura, CA
February 1999 to June 2001
Billing, accounts receivable, collections, scheduling appointments, service repair knowledge, daily deposits, filing, updating customer information
Education
High school diploma
Santa Clara High School - Oxnard, CA
August 1994 to June 1997
Skills
• Communication skills
• Microsoft Office
• Account management
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate