SAMANTHA
WEMBA
Administrative Assistant
Personal Info
***********@*****.***
Phone
Skills
Languages
Computer Skills
Advanced knowledge of MS Excel
(macros, pivot tables, data
visualization)
Proficient in MS Access (creating and
modifying databases, tables, queries,
and forms; reports)
Leadership
Teamwork
Problem-Solving
English
French
Swahili
Lingala
Spanish
Organized, dedicated, and ambitious multilingual professional with excellent attention to detail, a thirst for learning, and an eagerness to contribute to the success of the organization. Offering a degree in International Relations and French, and over five years of work experience. Looking to leverage my knowledge and experience. Work History
Education
Volunteering
Certificates
2020-06
- 2022-07
Administrator Assistant
Amazon Services, LLC, Charlotte
Developed and maintained strong relationships with key clients based on understanding their goals and concerns, followed defined workflow processes, and developed solutions in a timely and cost-effective manner Translated and evaluated documents from English to French and vice versa
Demonstrated strong written and verbal communication skills, specifically in producing direct mail, email, and/or communications materials Provided meticulous care and concern for customers’ orders while promoting safety in the facility.
2018-08
- 2020-05
Human Resources/ Recruiter Expert
Kelly Services, Charlotte
Scheduled job interviews and assisted in the interview process Processed and guided new hires through the drug testing process while following CDC guidelines
Monitored all new hires through the testing process to prevent fraud and ineptitude
Practiced conflict management and complaints and referred unresolved customer issues to designated departments or supervisors 2015-06
- 2018-07
Data Entry, entry-level and Assistant
Michelin, Charlotte, NC
Efficiently used QuickBooks software to manage clients’ account(s), balance summaries, track income, and expenses as well as payroll accounts for small businesses
Assisted with all functions of the company to deliver end-to-end implementations, including the gathering of business requirements, establishing business needs, and applying customer experience 2019-12
- 2022-05
Arts, International Relations and French, Bachelor's Degree The University of North Carolina at Charlotte, Charlotte 2016-08
- 2019-05
Arts, associate's degree
Central Piedmont Community College CPCC, Charlotte 2020-09
- present
Elevation Church E-kids
welcoming and watching toddlers in the "jungle room" and the children's play court while parents attend church services and other adults activities 2021-05 French Translation