Customer Service Sales Associate
Resume:
Janell McKissack
Roselle, IL *****
***************@******.***
Work Experience
Server
Easy Street Pizza and Grill-Chicago, IL
August 2024 to Present
• Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
• Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
Key Holder
Plato's Closet-Glendale Heights, IL
February 2024 to August 2024
• exhibit excellent customer service
• process customer transactions
• ensure store visuals are always up to par
• achieve store sales goals
• tag and hang clothing
• organize sales floor
• ring transactions on a point of sale computer
• handle opening and closing tasks
Sales Associate
Urban Outfitters-Schaumburg, IL
August 2022 to April 2024
• Provide a quick and exceptional customer experience
• Answer customer questions
• Assist customers with locating items
• Provide fitting rooms for customers
• Handle returns and exchanges
• Restock shelves
• Kept store clean
• Work the cash register
• Handle cash and card transactions
Hostess/Busser
Bahama Breeze-Schaumburg, IL
August 2021 to August 2022
• I greeted guests that came in and took them to their tables.
• I cleared, cleaned and reset the tables.
• I took reservations over the phone.
• I took orders over the phone.
• I would pack the oder up and take it outside.
• Answered guests' questions
• Assisted guests in ordering items
• Worked the cash register
• Counted out cash drawer
• Stocked shelves
• Opened and closed restaurant
• Kept restaurant clean
Seasonal Cashier
Follett Corporation-Du Page County, IL
January 2022 to March 2022
• Greeted customers
• Answered customers' questions
• Assisted customers in finding items
• Worked the cash register
• Counted out cash drawer
• Stocked shelves
• Worked the cash register
Cashier
Popeye's Restaurants-Addison, IL
May 2020 to July 2020
• I worked the drive thru and packed the food.
• Greeted customers
• Answered customers' questions
• Assisted customers in ordering items
• Worked the cash register
• Counted out cash drawer
• Stocked shelves
• Opened and closed restaurant
Cashier
Panera Bread-Schaumburg, IL
October 2019 to February 2020
• I worked the front register and the drive thru.
• Greeted customers
• Answered customers' questions
• Assisted customers in ordering items
• Worked the cash register
• Counted out cash drawer
• Stocked shelves
• Opened and closed restaurant
Education
High School Diploma
Lake Park High School - Roselle, IL
August 2017 to May 2021
Skills
• Babysitting
• Cashiering
• Food Service
• Restaurant Experience
• Sales
• OpenTable
• Cash Handling
• Host/Hostess
• POS
• Busser
• Bussing
• Cleaning
• Customer service
• Food industry
• Cash register
• Cash handling
• Customer service
• Restaurant experience
• Retail sales
• POS
• Sales
• Typing
Certifications and Licenses
Non-CDL Class C
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