Partnership Development Certified Technician

DEANNA THOMAS

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PROFESSIONAL SUMMARY

Seasoned Dialysis Certified Technician. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. ACCOMPLISHMENTS

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Supervised team of 10 staff members.

DaVita Leadership Graduate 2016

Conflict Resolution Coach

Used Microsoft Excel to develop inventory tracking spreadsheets. Excellent team and partnership development collaboration SKILLS

Employee Orientation

Recruiting

Promotion Coordination

Procedure Compliance

Networking and Partnership Development

Customer Relationship Management

Strategic Planning

Training and mentoring

Team Building

WORK HISTORY

09/2021 - Current

Staffing Coordinator

Concerto Renal Services - Atlanta, GA

Interviewed, hired and mentored over 20 new personnel and oversaw all staffing operations. Developed and facilitated new-hire orientations.

Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation. Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.

Collaborated with HR to determine department's short and long-term hiring needs. Shadowed employees to determine accurate description of duties and skills required for each position Paycom Payroll

Inventory

Certified Dialysis Technician

Lawrenceville, GA 30044 404-***-**** ******.**********@*****.*** Concerto Renal Services - Atlanta, GA 08/2021 - Current Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses. Measured and recorded patients' pre-dialysis and post-dialysis vital statistics. Cleaned and connected fistulas, grafts, and catheters to prevent infection. Set-up equipment for dialysis and primed dialyzer in preparation for use. Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment. Train new staff

Provide In- House Dialysis to Long Term Care Residents Staff and patient scheduling

Provided in-patient care for 4 dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment

01/2018 - 08/2020

Certified Dialysis Technician

DaVita Dialysis Corporation - Stone Mountain, GA

Handle office tasks, filing, chart audits, infection control audits Assist with monthly physician rounds, patient clinical visits including peritoneal patient education and lab collections

Float and cover multiple home dialysis markets

Home Modality Champion

Measured and recorded patients' pre-dialysis and post-dialysis vital statistics. Performed routine quality control and safety checks on all equipment. Manage high volume daily phone calls

Increased staffing retention by 10%

05/2014 - 01/2018

Dialysis Discharge Planner

DaVita Patient Pathways - Atlanta, GA

Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.

Worked with utilization review to establish prior authorization for timely discharges. Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.

Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.

Provided patient education for different dialysis modalities programs Partner with Case Management Team and Physicians

Insurance Verification

Travel 100% providing hospital coverage

Florida, Virginia, Maryland, and Washington D.C.

Prepared variety of different written communications, reports and documents Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork

Dialysis Coordinator Technician Acute Program

Gambro Healthcare - Atlanta, GA 07/2006 - 01/2018

Set-up equipment for dialysis and primed dialyzer in preparation for use. Cleaned and connected fistulas, grafts, and catheters to prevent infection. Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses. Portable RO Water QA Monitoring

Staff Schedule

Patient Transport

Inventory Count

Medical Billing

Saved 20% by implementing cost-saving initiatives that addressed long-standing inventory problems EDUCATION

08/2018

MBA: Healthcare Management

DeVry University - Duluth, GA

06/2004

Associate of Arts: Business Administration Certification Massey Business College - Atlanta, GA

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