Fleet Maintenance Senior Director

RICHARD HAPACH

Cypress, TX ***** 510-***-****

*************@*****.***

SENIOR FLEET DIRECTOR

Results driven, client centric and change agile professional Director with extensive Fleet Maintenance Management experience. Proven success effectively leading fleet maintenance programs while implementing cost reduction initiatives, improving safety, and promoting growth. Superior core skills – Leadership, Customer Relations, Verbal and Written Communication, Asset Management Systems, Supplier Relations, and Cross Functional Collaboration.

Fleet Management: Senior Director level Fleet Management experience and accomplishments. Vast experience with large (5000+ unit) diverse domestic & international fleets. SQM (Safety Quality Management) professional standardizing fleet maintenance programs across a diverse clientele to ensure compliance. Sourcing experience negotiating directly with OEMs, parts suppliers, upfit vendors and 3rd party service providers. Comprehensive financial management skills utilizing fleet metrics, KPI’s, P&L’s as well as life cycle analysis to drive quality maintenance programs. Collaboratively work with internal departments to provide the highest level of customer service.

Professional Experience

WEATHERFORD INTERNATIONAL, Houston, TX 4/2024 to Current

SENIOR GLOBAL CATEGORY MANAGER – FLEET / GLOBAL OPERATIONS

Reporting to the Supply Chain Global Director this position is accountable to define and execute the global strategy of the Weatherford fleet of 8,000 vehicles. The strategy includes the support of the ESG transition, governance, policies and operational safety and efficiency managing commercial and operational relationships at executive level.

Coordinate with the different Geo Zones to implement the global strategy including all sub-categories link to the Fleet. Create, plan, develop and implement long-term partnerships with stakeholders and suppliers in line with group strategies.

Responsible for the sourcing strategies globally and executing Source to contract.

Initiate and manage complex RFPs, challenging partners on specifications, timelines, quality of service, and other potential bottlenecks.

Accountable for data analytics, market analysis, improvement plans, supplier performance management as well as identifying and successfully developing relations with new suppliers.

Negotiate agreements for the Goods and Services for Corporate, globally, and regionally, to reduce Total Cost of Ownership, cycle time and improve quality.

Maintain safety and service quality as immediate priorities when working across all areas of the business.

Maintain the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company policies and procedures, relevant laws, regulations, standards, and industry practices.

MERCHANTS FLEET, Hooksett, NH 5/2022 to 3/2024

SENIOR DIRECTOR MD/HD TRUCK - CORPORATE

Reporting to the Senior VP of Operations, this role’s responsibilities are:

Develop and gain internal support for vision, strategy, and operational plan for the Merchant’s Fleet medium & heavy-duty truck initiative.

Build and implement a profitable set of products and services in the areas of medium / heavy-duty trucks and associated asset management needs within the targeted revenue expansion goals.

Consult across the business and with clients to develop and implement models for emerging products and services that demonstrate innovative ways of supporting clients.

Design pilot programs alongside progressive clients to test new solutions and iterate before scaling long-term programs.

Collaborate with Merchants Mobility division to develop a Class 8 rental program to support clients in the middle-mile delivery space, including emerging green fleet options.

Act as a primary source of information to the Executive team, offer presentations on a regular basis.

Influence vehicle market development through strategic relationships; convey technical and operational requirements to meet future demands for innovation and a shift toward electric vehicles.

Identify and establish ecosystem of strategic partnerships in areas to include maintenance, acquisitions, remarketing, and technology to support truck initiative and solve client challenges.

Attend industry events, participate in educational speaking opportunities, travel to attend client meetings supporting Sales partners as requested.

AMAZON SERVICES LLC, Seattle, WA 10/2020 to 5/2022

SENIOR PROGRAM MANAGER III FLEET - CORPORATE

Direct Amazon’s corporate procurement operations programs for a 60k+ vehicle fleet. Manage the implementation of Amazon’s portfolio of Middle Mile Fleet equipment located across the United States & Canada.

Responsible for managing all aspects of the Rental Fleet business, partnership development, and performance of our rental partners.

Define EU-wide sourcing and service strategies as well as execution of those strategies to ensure flexible capacity and supply with lowest cost.

Negotiate contracts, including costs and terms of supply, service, and quality.

Develop Total Cost of Ownership models.

Assess and mitigate supply and market ecosystem risk to business; ability to run different supply scenarios; monitor market available capacity.

Develop key metrics, reports and data analytics to enable continued growth critical to supply chain infrastructure, drive cost reductions and to identify areas of improvement for the operational performance and support from our suppliers.

Collaborate across the various organizations (Fleet Planning, Operations, Product Management, etc.) to ensure business objectives are met.

SYSCO CORPORATION, Houston, TX 1/2020 to 8/2020

DIRECTOR OF FACILITY & FLEET MAINTENANCE - CORPORATE

Implemented Sysco's corporate maintenance programs within a given market or geographic region. Directed maintenance of Sysco's portfolio of industrial and commercial properties located across the United States, Canada, Mexico, the Caribbean, Central America, and Europe.

Oversaw maintenance of Sysco's automated material handling systems, fleet of rolling material handling equipment and fleet of over-the road vehicles.

Leadership without authority for a team of 14 Maintenance Directors & Managers, plus a 100+ employee maintenance staff at operating companies within a given market or geography.

Provided maintenance directive and support to 14 operating companies executive leadership teams.

Developed and manage multiple vendor relationships to ensure Sysco's maintenance program goals are met consistently.

Encouraged wide exposure and aggressive competition for Sysco's business.

Implemented and rolled out the new computerized maintenance management system or systems (CMMS) for facility and fleet.

Instrumental in the capital planning process including the multi-year Facility Capital Budget. Reviewed and approved CIP requests for maintenance projects and obligations.

Provided input to senior leadership regarding the condition of Sysco's physical assets and maintenance programs.

AMERIT FLEET SOLUTIONS, Walnut Creek, CA 8/2003 – 1/2020

(Formerly Kelley Fleet Services & Kelley Global Fleet Services)

SR MANAGER FIELD OPERATIONS - CORPORATE

Provided quality customer service and manage multiple client fleet maintenance programs, while working for one the nation’s largest fleet maintenance service providers throughout the US.

Directed the implementation of the Amazon Fleet Service account to include RFP pricing matrix development, PM schedule & PM inspection checklist development, 40+ location (4000+ vehicle) implementation rollout, problem resolution task force development and a created customer service department to service the Amazon account.

Managed a multiple location, 600+ employee staff, maintenance program servicing the world’s largest well service companies, Schlumberger, and Halliburton. Previous accounts managed were AT&T, Pepsi Bottling Group, Frito Lay and Brinks.

Provided technical and operations support to AFS Sales Executive Team as well as site evaluations and operations implementations.

GENERAL MANAGER

KELLEY GLOBAL FLEET SERVICE, Sandton, South Africa

Set up and directed an international division by establishing strong supplier and client relations enabling the successful implementation of international contracts awarded to Kelley Global Fleet Services.

Implemented and managed an entire fleet maintenance service company in South Africa for multiple clients and multiple locations – ABI Coca-Cola and South African Breweries Miller; 4000+ vehicles, 42 locations, 51 service vehicles and 150 employees on the South Africa operation.

Collaborated with legal team to ensure regulatory compliance on all international laws pertaining to taxes, employment, safety, insurance, VISA’s.

Negotiated and directed national account supplier contracts, as well as workshop accreditation warranty / service programs throughout South Africa with Mercedes Benz, UD Nissan, Toyota Forklift, Linde Forklift, Bandag Tyre and several others.

Acquisition and design of 31 mobile service units and 20 light service support vehicles for Kelley Global’ s South African operation.

Oversaw the implementation of an asset management software system (Enrich) ensuring accurate vehicle history, inventory, and costs for our clients.

Financial report analysis and budget forecast planning for the company executive group, board members and CEO.

SENIOR FLEET MANAGER

KELLEY FLEET SERVICES, LLC., Mission Viejo, CA

Directly managed the western half of the US on the AT&T account responsible for 30,000 vehicles, 275 employees’, 20 regional managers and 210 locations with an annual operating budget of $90M.

Multiple location and client management by establishing, implementing, and managing the company quality, safety, and DOT / EPA compliance programs.

Analyzed data and reports to determine the strategic direction of the client’s fleet.

Tire program management, safety, hazmat, and environmental management.

Warranty and Fuel Card programs administration and monitoring.

Ensured DOT, FMCSA, and CARB compliance by managing the BIT, PSIP and DVIR programs.

Budget planning, financial forecasting, asset life cycle and cost management, vehicle licensing and registration, purchasing acquisition and vehicle spec committee member for the client / company vehicles.

Additional Work Experience

FedEx Ground 1999-2003

oVehicle Maintenance Service Manager

First Vehicle Services (Formerly Ryder) 1986-1999

oRegional Fleet Manager

Education

Grantham University, Lenexa, KS Bachelor’s Degree - Business Administration

Austin Community College, Austin, TX Associates Degree - Automotive/Diesel Technology

Military Experience

United States Marine Corp, Honorable Discharge

Technical Skills & Licenses

Fleetio AAP eFoss Fleet Focus SAP Enrich Collective Data TMT EMDEC Sprocket.

TWIC License STOP Safety Certified Trainer

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