Team Member Customer Service

Manraj Rani

Brampton,Ontario

************@*****.*** Tel# 437-***-****

Professional Experience

Team Member – Thousand Species Restaurant (India) May 2021 - November 2023

Prepared food by following recipes, cutting, chopping, mixing, and cooking ingredients.

Prepared food according to customer requests with dietary restrictions.

Trained other staff on preparation, cooking, and food handling.

Followed proper food handling, sanitation, and safety procedures.

Maintained temperature and Hazard Analysis Critical Control Point (HACCP) logs.

Owner – The Samrat Fancy Store (India) January 2015– November 2019

Processed transactions efficiently, maintained accurate cash drawer balances, and handled customer inquiries with professionalism.

Ensured a clean and organized checkout area while promoting store loyalty programs and sales.

Collaborated with team members to support overall store operations and maintain high customer satisfaction

Teacher – Om Prakash Bansal School (India) June 2009 – December 2011

Developed and delivered engaging lesson plans aligned with curriculum standards, fostering a dynamic learning environment.

Assessed student progress through tests, assignments, and observations, providing personalized feedback and support.

Collaborated with colleagues and parents to support student growth and address individual educational needs.

Professional Skills

Team management and leadership

Excellence in Customer Service

Management and Control of Inventory

Interpersonal and Communication Skills

Problem solving and making decisions, managing time, and setting priorities

Multilingual: English, Punjabi, Hindi.

Education

Masters of Business Administration (Finance), Indhira Gandhi National University, India.

Bachelor of commerce, Punjab University. India.

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