Mark Parich
*****************@*****.***
Los Angeles, CA 90028
*****************@*****.***
Professional Summary
Experienced luxury retail sales manger with a background in visual merchandising/ styling. Strong emphasis on product knowledge and focused on building strong lasting relationships! Sales-driven, goal-oriented professional dedicated to driving operational success and providing clients with a memorable shopping experiences. Positive adaptable leader passionate about building brand marketing thru networking and communication. Cash office, daily/ nightly deposits, and opening/ closing procedures. Hard working with a take charge attitude and taking the initiative to go above and beyond for the business! Building a strong successful sales team with a 5 star mentality. Willing to relocate to: Beverly Hills, CA
Authorized to work in the US for any employer
Work Experience
Concession shop assistant manager
Alexander McQueen, Neiman Marcus Concession shop-Beverly Hills, CA January 2024 to January 2025
• Opening/ closing operations, scheduling, visual Merchandising, sales.
• Supervising a team of 3 on sales goals, client development/ relations, Clienteling/ appointment setting, product knowledge/ new collection arrivals, mentoring/ weekly communication meetings.
• Shipment processing/ receiving, daily cycle counts. Assistant Manager/Visual Manager
Backcountry, The Grove-Los Angeles, CA
May 2023 to January 2024
• Executed and opened up the first west coast Backcountry flagship store at The Grove.
• Executing all store operations, policies, and procedures.
• Assists with all administrative and operational procedures.
• Manages a team of 60
• Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability.
• Maintaining corporate visual Merchandising standards and training fellow teammates on those standards.
• Leading by example and building a strong sales foundation.
• Performing online orders, executing, packaging, and shipping out to clients using UPS Worldwide shipping. Weekly Cycle counts.
• Ratlinx, E-commerce system
• DCP: Daily communication planner
Assistant Customer Experience Sales Manager/ Visual merchandising manager Sam Edelman-Beverly Hills, CA
November 2021 to May 2023
• Executing all store operations, policies, and procedures.
• Assists with all administrative and operational procedures.
• Manages a team of 3
• Develop new clientele, In addition to maintaining existing clients.
• Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability.
• Maintaining corporate visual Merchandising standards and training fellow teammates on those standards.
• Leading by example and building a strong sales foundation.
• Performing online orders, executing, packaging, and shipping out to clients using UPS Worldwide shipping.
• Ratlinx, E-commerce system
• DCP: Daily communication planner
Herve Leger, West coast Retail general manager
HERVE LEGER. Concession manger Bloomingdales-West Hollywood, CA October 2018 to September 2020
• Executing all store operations, policies, and procedures.
• Administrative and operational procedures. Back of house Inventory control/ daily cycle counts
• Manages a team of 4
• Develop new clientele, In addition to maintaining existing clients.
• Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability.
• Maintaining corporate visual Merchandising standards and training fellow teammates on those standards.
• Leading by example and building a strong sales foundation
• Daily cycle counts
Untuckit men's wear, West coast Assistant shop manager UNTUCKit-West Hollywood, CA
November 2017 to November 2018
• Executing all store operations, policies, and procedures.
• Assists with all administrative and operational procedures.
• Manages a team of 3
• Develop new clientele, In addition to maintaining existing clients.
• Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability.
• Maintaining corporate visual Merchandising standards and training fellow teammates on those standards.
• Leading by example and building a strong sales foundation
• Weekly cycle counts
Gucci, Independent contractor, corporate visuals
Contract ended-Beverly Hills, CA
March 2012 to August 2015
• Corporate directive window installation
• Change/ rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
• Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
• Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications.
• Collaborate with others to obtain products or other display items.
• Event planning on red carpet events and special promotions. Prada, Independent contractor, Corporate visuals
Contract ended-Beverly Hills, CA
June 2012 to July 2014
• Corporate directive window Installation
• Mannequin styling
• Merchandising of all soft line areas
Bellevue Terrace @ The Johnathon Town Club/ Beach Club, Shop Manager Laid off due to shop closure-Los Angeles, CA
February 2007 to January 2013
• Retail operations, Opening procedures, closing retail flash reports, Team onboarding, Inventory control processing, scheduling, Training, merchandise buyer.
• Sales, Customer engagement,
• Visual merchandising, Visual styling,
• Planning special events, weddings, and trunk shows.
• Leading a team of 2
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Education
Associate of Arts in Visual design/ Visual merchandising Brooks College of Design & Merchandising - Long Beach, CA April 1996
Skills
• Store management (10+ years)
• Hospitality (10+ years)
• Team management (10+ years)
• Customer service (10+ years)
• Operations management (10+ years)
• High-end sales (10+ years)
• POS (10+ years)
• Microsoft Word (10+ years)
• Merchandising (10+ years)
• Customer support (10+ years)
• Sales management (10+ years)
• Guest services (10+ years)
• Conflict management (10+ years)
• Branding (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Outlook (10+ years)
• Sales (10+ years)
• Cash register (10+ years)