Customer Service Specialist
Resume:
Robert Avila
Customer Service Specialist and Retail supervisor
Portland, OR 97229
************@*****.***
Been in the customer service since 2000. Supervisor in Projects in the merchandise field for 10 years. Delivery for 7 years. 3 years in maintenance field
6 years of forklift experience
6 years of warehouse experience / shipping and receiving 19 years of customer service
Authorized to work in the US for any employer
Work Experience
Patient Service Specialist
Providence Medical Center-Tigard, OR
July 2022 to Present
To be able to check in patients and getting the necessary paperwork for them to seen. Place calls throughout the day to gather information, place of referrals, and helping the medical assistants with information they need that we can get.
Warehouse Associate
Grainger-Portland, OR
November 2021 to July 2022
Pick product me than ship them out. Certain amount is per day and we get up to 3 trucks a week at around 2400 items
Delivery Medical Technician
Rotech Healthcare Inc.-Portland, OR
August 2020 to November 2021
Work as a Driver Technician in where I deliver medical equipment to patients at home and set up and demonstrate the use of the machines. Customer service is key. Delivery Driver/trainer
Staples-Portland, OR
December 2018 to August 2020
Deliver office supplies to businesses and home throughout the greater Portland area. Trained new drivers on rules on driving on the road. Forklift certified City Letter Carrier
United States Postal Service-Lake Oswego, OR
May 2017 to 2019
City Carrier Career
Corporate Merchandiser
Rite Aid-Portland, OR
September 2014 to May 2017
Extensive travel throughout the United States
Supervisor /Projects Team
Best Buy, Inc-Richfield, MN
April 2000 to August 2014
Set up new stores and warehouses/production lines
Ran CAT 5 & 6 lines for network set up
Installation and set up of computers,TV’s, routers extensive travel throughout the United States and abroad Longshoreman
Portland Local 8-Portland, OR
February 2004 to May 2010
Was a casual longshoreman and primarily worked weekend shifts. Drove cars off of boats for majority of time. Safety was biggest concern.
Dept Supervisor
The Walt Disney Company-Anaheim, CA
May 1987 to January 2004
Costumer Service Experience
Managed schedules
Set up daily rotations
In charge of daily parade guest control
Education
Associates Degree in Business Management in Business Management Fullerton College
September 1990 to May 1992
High school diploma or GED
Skills
• Detail oriented (8 years)
• Leadership skills (4 years)
• Organizational skills
• Problem solver
• Networking
• Delivery Driver Experience
• LAN
• Network Installation
• Management Experience
• English
• Workday
• Customer Service
• Warehouse Experience
• Forklift
• Driving
• Box truck
• Merchandising
• Microsoft Windows
• WAN
• Mechanical knowledge
• Basic math
• Computer literacy
• Retail sales
• Cash handling
• Cabling
• Help Desk
• Network Support
• Time management
• Word processing
• Typing
• Microsoft Windows Server
• VPN
• Microsoft Office
• TCP/IP
• OSHA
• Supervising experience
• Manufacturing
• Security
• Custodial experience
• Sales
• Planograms
• Ethernet
• VoIP
• Communication skills
• Truck driving
• E-commerce (2 years)
• Leadership
• Route driving
• Bus driving
• Disaster Recovery
• Planograms
• Negotiation
• LAN
• Guest services
• Cash handling
• Computer networking
• Computer literacy
• Medical records
• Epic
• Windows
• Cash register
• Communication skills
• Industrial equipment
• English
• Heavy lifting
• Writing skills
• Computer skills
• Load & unload
• Workday
• Basic math
• Analysis skills
• Driving
• Forklift
Certifications and Licenses
Non-CDL Class C
Driver's License
Assessments
Forklift safety — Proficient
March 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills and Qualifications
• Meeting deadlines and reliable to be on time
• Multi-task oriented and problem solver
• Independent worker
• Detail oriented
• Trained setting up CAT 5 & 6 lines for networking
• Leadership skills and setting schedules
• Organizational skills
• Inventory control
Contact this candidate