Accounts Payable Executive Assistant

Kim Kiser 904-***-**** ***************@*****.*** Cincinnati, OH

EXPERIENCE

Cash Applications Specialist - Cintas 2017 - Present

• Reconciled and applied 100+ payments daily for national customers totaling over $1,000,000 monthly via lockboxes and deposit records

• Maintained detailed transaction information records collaborating with client representatives

• Assisted management team to resolve high-cost payments and train 5 new staff

• Relayed customer notes to AR partners to support collection efforts Customer Accounts Representative - Consolidated Neuro Supply 2017

• Worked directly with health care networks and clinical testing facilities, coordinating orders totaling over $10,000 daily

• Processed logistics of high value orders to clients, ensuring efficient fulfillment timelines Customer Care Manager - Jaguar Land Rover Cincinnati 2016

• Independently lead client care department of 10+ employees

• Operated directly with key retention customers to successfully maintain annual quotas

• Successfully increased overall customer satisfaction ratings by over 20%

• Coordinated and scheduled directly with Service teams to reduce client waiting periods by 10% Customer Service Associate - The BMW Store 2014 - 2016

• Served 50+ customers daily facilitating vehicle purchasing and servicing needs

• Responsible for customer transactions for service and maintenance department

• Coordinated 50+ daily incoming customer communications routing to appropriate teams Executive Assistant CFO - Brumos Motor Cars 2000 - 2008

• Maintained timecards for 75+ employees

• Performed all accounts payable/receivable functions for 3 major luxury vehicle lines

• Calculated and verified accounts payable/receivable, reconciling statements, issuing payments, and monitoring financial actions

• Facilitated dealer trade logistics totaling over $1,000,000 yearly

• Organized and arranged corporate public relation functions with key stakeholders Accounts Payable/Expenses Administrator - Sprint 1995 - 1996

• Managed cash and accounts receivable for clients totaling $500,000+

• Reviewed and authorized employee expense reports ensuring legitimacy of expenses incurred Managing Accounting Clerk - Norton Lilly, Inc. 1994 - 1995

• Handled accounts for international customers for over $2,000,000 annually

• Responsible for invoicing, payment collections and reconciliation, cash application, deductions, and credit risk

EDUCATION

University of Cincinnati 2017 - 2019

Completed 20 credits toward A.S. Medical Billing and Coding Coursework includes Medical Terminology and Anatomy SKILLS

QuickBooks

AS400

Reynolds and Reynolds

Bookkeeping

Cash Handling

Purchasing

SAP

Payroll

ADP

Data Entry

Account Reconciliation

Microsoft Office

AWARDS

Mercedes Benz Master Certified

MB-BDC Maximizing Customer

Relationship Certification

Support Staff Award

(2002 – 2005)

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