United States Customer Service
Resume:
Stephen Gilbertson
El Paso, Texas, United States
***************@******.***
SUMMARY
Dynamic and results-oriented professional with extensive experience in logistics and equipment operation, notably with Precise Logistics. Excelled in maintaining punctuality and optimizing delivery schedules, significantly enhancing customer satisfaction. Skilled in load monitoring and fostering positive interactions, demonstrating exceptional customer service and teamwork abilities. Proven track record of improving efficiency and safety in fast paced environments. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast paced environments Recognized for takingproactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
WORK EXPERIENCE
2020-2022
Driver
Precise logistics
Texas, United States
Cleaned and maintained vehicle and assessed vehicle for damage after every shift, Delivered goods and products to customers on time and in excellent condition, kept detailed mileage and fuel reports to track overall fuel cost, Coordinated efficient routes to avoid delays and optimized schedules, Followed proper safety procedures and protocols while loading, unloading and operating Vehicles
2018-2020
Installer/heavy equipment operator
Vaca underground
Texas, United States
Installed complete systems at new construction sites, Laid out materials and system components to prepare for installation, completed troubleshooting of malfunctions and diagnosed issues, operated tools, equipment, and machinery according to safety standards, communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues. 2014-2018
Loader
Steve Gilbertson Trucking
Minnesota, United States
Lifted and loaded packages up to 100 pounds, operated palet jacks and forklifts to maneuver products ontoload trailer and trucks, followed all safety and security protocols to minimize risk of injury, collaborated with team members to maintain efficient workflow, checked accuracy of product packaging and labeling and rectifying an issues, loaded and unloaded pallets quickly and safely while managing work load priorities, picked, received, and loaded orders using forklifts or palet jacks and inspected and maintained warehouse machines.
EDUCATION
2025-Current
Bachelor of Science in Computer Science
Colorado Technical University
United States
Currently studying
2017-2017
Truck Driving
Lee college
Texas, United States
SKILLS
Warehousing Forklift Pallet Jack Loading/Unloading Heavy Equipment/Vehicles Heavy Lifting Order Picking/Packing Team Player Communication Skills WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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