Current Professional Experience
Site Administrator (Contract, Options SC) - Wilson Branchard – Nov 28, 2024 – Jan 7 2025
Reception
Phones
Deescalating tenant and building concerns e.g. repairs
Receptionist (Contract Options SC) – Broadridge / Oct 1, 2024 – Oct 28, 2024
Reception
Telephone
Couriers
Purchase Orders
Kitchen maintenance
Facilities Service Requests via QuadReal
Receptionist (Contract E-Team) - Tucows / April and August 2024
Reception
Couriers
Kitchen Maintenance
Receptionist (Contract OptionsSC) - Broadridge Nov 14, 2023 – April 18, 2024
Reception
Couriers
Purchase Orders
Kitchen maintenance
Facilities Service Requests via QuadReal
Office Administrator (Contract e-teams) - AOL – KandK Canada Branch Apr 23, 2023 – Jul 26, 2023
AS400, Excel,
Invoicing
Budget
Administrative Assistant (Contract ProCount Staffing) - Runnymede Health Care Feb 14, 2023 - Feb 16, 2023
Printing and faxing
Receptionist (Contract- OptionSC) Great Gulf - Dec 8 – Dec 23, 2022
Front Desk Reception
Answering phones
Accepting Courier Packages
Meeting Set-ups and clean ups
Receptionist (Contract - OptionSC) Dragados Canada – Nov 10 – Dec 2, 2022)
Front Desk Reception
Answering Phones
Kitchen upkeep
Office Administrator (Contract - Kelly Services) The MacLaren Group - June 14, 2022 – July 28, 2022
Updating Excel Expense reports
Filing
Preparing documents for Archive
Shredding
Organising storage room
Covid Screener (Contract – Procount) Oxford Properties – Nov 5, 2021 – March 18, 2022
Overseeing Rapid Test Covid Testing
Customer Service Representative
Setting up and closing Testing Facilities
Animal Care Assistant - Eglinton Veterinary Facilities, Sept. 2, 2021 - October 27, 2021
Animal Care Assistant - Walking dogs, cleaning kennels, feeding, cleaning office and surgeries, customer service, reception, nail trimming, assisting veterinarians and technicians with procedures.
Clerk (Contract - Altis) Hudson’s Bay Company Toronto Dec 2020
•Preparing files for Archive
Customer Service – (Contract - Flex Staff IT) Express Script Canada Oct. 2020
•Providing information to doctor and dentist’s offices regarding insurance
Human Resources Administrative Clerk (Contract - Robert Half/Account Temps Agency)
Parkdale Queen Street West Community Health Care March 10th, 2020 – March19th 2020
•Restructuring Filing System
•Updating Excel Spreadsheets
•Updating Timesheet structure
•Updating Patients expense forms
Receptionist (Contract - Optima Consulting Agency) Teplitsky Colson Law Offices Toronto Feb 2020 - Feb 2020
•Receptionist emergency relief for the day
•Multi-line phone system
•Receiving and sending couriered items
•Boardroom reservation
•Guest sign-in
Project Assistant (Contract - Randstad Agency) Zurich Insurance Toronto Nov 2019 - Dec 2019
•Populating new Underwriting software with digital information from a wide variety of sources using Salesforce to develop a POC.
•Redaction of PIs
Finance Clerk (Contract - Procount Staffing Agency) Runnymede Healthcare Centre Toronto Sep 2019 - Oct 2019
•Inputting Patients Financial and contact data with MediAR software.
•Filing
•Mail-outs
Administrator (Contract) The Law Society of Ontario - Intake and Resolution Toronto May 2019 - June 2019
Correspondence
File Creation
Scanning
IRIS
Legal Administrative Clerk (Contract) Ontario Ministry of the Attorney General Toronto Nov 2018 - Dec 2018, Office of Strategic Initiatives, Criminal Law Division
Updating Court Dates, Defence Counsel, Police Officer information and Charges on SCOPE
Updating Trial and Probation information
Scanning and titling back-dated documents
Invigilator (Contract) Law Society of Ontario Nov 2017 (one day) and Nov 2018 (one day)
Overseeing law students complete the Ontario Bar Exam.
Overseeing start and finish times and completion of all forms.
Ensuring the exams are handed in.
Legal Clerk (Contract) Ontario Ministry of the Attorney General Toronto Sept 2018 - Oct 2018
Processing over 400 boxes of files for Archiving using Elite Business Software
Preparing boxes of files for transportation to Archives
Updating Excel File and Box Tracking System
Transcriber – Legal Clerk (Contract) Ontario Ministry of the Attorney General Toronto May 2017 - July 2018, The Office of the Independent Police Review Director
Provide transcription services to support Investigators.
Training fresh staff
Ability to work with extremely sensitive matters, often graphic in nature.
Legal Transcription - Audio, Video and Written interviews of 2-14 people using Legal and Police terminology for the Investigations Team and Director
Work History: Ottawa (2000 - 2017)
(Condensed for brevity)
Transcriptionist, Clerk and Financial Clerk contractor with the Federal Government including the Department of National Defense, PHAC, Health Canada, Canada Border Services, the National Research Foundation and Census Canada
Work History: Toronto (1990s)
(Condensed for brevity)
Professional Singer – 1985 to present day
The El Mocambo – Bartender, Day Manager
Kelly Girl Contract worker - Receptionist and administration
Tropical Shipping – Export - Receptionist/Admin
Fasken & Calvin – Legal Office - Communications Officer/Reception
Professional Summary
Resolute administrative professional with over 20 years of contract work experience. Specialized in data entry and clerical duties with proficiency in Microsoft Office Suite, QuickBooks, Salesforce, and other tools. Adept at multitasking and managing diverse responsibilities.
Education
High School - Albert Campbell, C.I.
Certifications
QuickBooks Pro 2017 - Skillsoft
Excel 2019, Access 2016, PowerPoint 2019
Smart Serve, IASR Certificate, WHSA in 4 Steps
Adobe Photoshop Elements 13, SharePoint Online
Skills
WPM: 65, KPH: 7815
Microsoft Office Suite, QuickBooks, Salesforce
Security Clearances: Enhanced, Secret (2025), OPP Clearance (2026)
Transcription Software: Start-Smart Universal, Express Scribe, Olympus Scribe
Credit Card Machines