Medical Records Customer Service
Resume:
Kathleen Mark
Manning, SC *****
**********@*****.***
Professional Summary
Detailed- oriented professional offering years of Healthcare industry experience, customer service, communications, and appropriate distribution of information. Maintains medical records systems in compliance with Federal and state requirements. Provides a central point of contact for support and assistance in investigating and resolving problems with Electronic Medical Records (EMR).
Work Experience
Certified Phlebotomist
TravaLab-Manning, SC
October 2021 to Present
• Traveling to patients locations or other locations to collect blood samples.
• Preparing patients mentally and physically for the phlebotomy procedure
• Using venipuncture, finger sticks, to collect blood samples
• Properly labeling and henry bud samples to ensure accurate identification and integrity
• Absorbing strict safety protocols to avoid bloodborne pathogenic exposure. Certified Phlebotomist
Colonial Healthcare/Optum-Manning, SC
May 2021 to Present
1. Collect and tagged specimens exactly as outlined in each medical requisition. 2. Developed effective collection techniques as they related to groups such as geriatric patients. 3. Properly packaged each specimen and ensured every specimen was delivered to the Lab on time. 4. Maintained an organized and clean work area based on state health laws and the guidelines of the medical organization.
5. Answer patient questions regarding collection techniques and offer additional resources if the patient requested them.
6. Ensured that patients documentation was accurate and completed electricity. 7. Train phlebotomy students from Carolina Technical College. Certification Phlebotomist
Labcorp-Summerville, SC
June 2018 to April 2021
Professional collecting blood by vena puncture and cat blurry techniques from patients of all age groups complete under complete. Urine drug screening attorney collections, breath and saliva alcohol testing and taking other samples approximately packed samples and prepare them to be sent off to the site for an alysis indicated by the recognition.
Medical Laboratory Assistant
Kelly services/ UF Health Shands Hospital temp.-Gainesville, FL April 2017 to July 2017
Logged in specimens for each department in hospital to get results to doctors.Looked up patient information for the nurses to locate test.
Processed specimens to get them Ready for the technician run test Completed documentation electronically
Certificate Phlebotomist
Quest Diagnostics-Palatka, FL
February 2009 to September 2015
Collect and tide specimens exactly as outlined in each medical recognition. Developed effective collection techniques as they related to groups such Pediatric and geriatric patients Properly packaged especially and assured that every specimen was delivered to lab Maintained an organized and clean work area based on state health laws and the guidelines of the medical organization
Phlebotomist
All Medical Personnel Temp Agency/ Quest Diagnostic-Jacksonville, FL September 2008 to February 2009
Documented patient interactions and learn how things ran in the health care Instructed on how the lab processed and handled
Drew blood for different types
Phlebotomy Instructor/ Office Coordinator
Mejias Medical Training Center-Florence, SC
October 2007 to July 2008
Thought serious the process of drying blood
Create a test prepare for students for phlebotomist certifications Answered phones and assisted with student questions Set up payment plans for the students to take the phlebotomy classes Created class Exams and test, For students To take national exam. Education
Certification in Medical Billing & Coding
Penn Foster - Scottsdale, AZ
October 2024 to January 2026
Associate of Applied Science in Medical Office Management Ultimate Medical Academy-Tampa - Manning, SC
June 2017 to April 2019
Certification in Phlebotomy
National Health Career Association - Florence, SC
October 2007 to July 2008
Certification in Phlebotomy
First steps medical careers - Florence, SC
June 2006 to July 2006
License in Certified Nursing Assistant (CNA)
State of Florida Department of health - Tallahassee, FL March 2001 to March 2001
Certificate in Nursing Assistant
Puget Sound Healthcare - Olympia, WA
June 2000 to June 2000
Certificate in HIV/AIDS Education
Puget Sound Healthcare - Olympia, WA
June 2000 to June 2000
Certificate in Finance
Technical Training Institute - Olympia, WA
September 1999 to June 2000
Certificate in Fundamental of Caregiving
Providence home care and hospice - Olympia, WA
December 1999 to December 1999
High school diploma
South Puget Sound Community College - Olympia, WA
June 1990 to September 1990
Skills
• Medical Coding
• Insurance Verification
• Venipuncture
• ICD-10
• CPT Coding
• Phlebotomy
Certifications and Licenses
National Health Career Association
July 2008 to Present
First Steps Medical Careers for Phlebotomy
June 2006 to Present
State of Florida. Department of Health
June 2001 to Present
Finance
June 1999 to Present
Contact this candidate