MARSHA M. WILLIAMS
** ******* ******, *** ******, DE. 19720 +
(Cell!302-***-**** (Home}302-***-****
**************@*****.***
— SUMMARY ———
Motivated administration professional skilled at building strong working relationsh:ps with fellow stat; supervisors and
community meméers, Public relations exper.
HIGHLIGHTS
Public policy background © Customer service
Data collection atid analysis # System improvements
Financial policy development = Porward-thinking minds
Exceptional organizational skills # Strong initiative
Inter-gevernmental and legistative relations * Resourvelulness
Analylica! thinker + HIPAA compliance
* Documentation
© 1CD-¥ coding experience
Data entry
Tuventory coordination
Cliett relations
Critical thinking skilts
Work well independently
Professional demeanor
Cortified Peer Courselor for the Ariputee Coalition of America.
Social Worker Assistant for the Scate of Delaware
Cert-Fed Medical Coder und Billing
Promoted to Administrative Assistant Ul aller just 1 year in Division of Substance Abuse and Mental Health
Appointed to work on Special Projects: Mental Hea.th TransZormution Grant (Trauma-informed Care) and Qualiry
Process Review (QPR)
= — EXPERIENCE
DELAWARE HEALTH AND SOCIAL SERVICES/DIVISION OF SUBSTANCE ABL'
MEALTHSTATE OF DELAWARE
New Custle, DE
Adininistrative Assistant UL 19/2092 10 Current
Fanering Consumer Reporting Forms (CRF) data information inte DAMART
Croate Waster Clizi! Index (MCD) for new clients
Researea client data information in MCI system
Desig, evuluite, recommend and approve chayes uf fame and reports
Crowte and ma:niain dalabase to ensure the availability of accurate aud timely date analysis
Process informatior to include sorting, coding, fling, an retrieving data; establishing new files and new Sling systems
maintaining control uf data and conduets follow up ta anaintain continuity of operations; purges and dispose of
datwrecords
Aaalyze routire operating practices and procedures and snake reconmandalions to ensure smooth and etfivient affice
operations
Maincain Giles ir accordance with state and federal documentation laws
Use Microsoft Acvess to crented, edi, and run monthly und annua! reports for manageneat and outside providers
Analyze data gathered wad cicyelop solutiocs or alternative methods or proceeding
Work on Special Projects such as the Mental Flealth Transfarmetion Grunt end Quality Process Review
DELAWARE HEALTH AND SOCIAL SERVICES/DIVISTON OF SUBSTANCE ABUSE AND MENTAL
HEALTHSTATE OF DELAWARE
New Castle, DE
iw AND MENTAL,
Administrative Assistant 1 972011 to 10/2012
Fotering Consumer Reporting Forms (CRF) data intormation intn DAMART
Create Master Client index (MCI) for naw clients
Research client data information iu MCi system
Design, evaluate, recommend and apprave changes of forms and reparts
Create and maintain database to ensure the availability af accneace and timety data anatysis
Process information to include sorting, vading, fling, and resrieving data; establishing now
‘naineaining concrol of data and conducts fotlew up to maintain cont nuity oF ope
datwirevords
Acalyze routing operating practices and procedures and meke reconimendations to ensure smoath and efficient office
operation
Misintaia files in accordance with state and federal docuntentation laws
Use Microsoft Access to created, adit, and run monchiy and annuat reports for management and outside providers
Analyze data gathered and develop solutions or altemative methods or pracceding
MAWON & MARVEL, PA.
Wilmington, DE
“Ceam tnformation Specialist 03/2000 ta 10/2006
Completed case research via LexisNexis and Westlaw databases, Collected data to prepare aad drafi sctilement
packages for clisnts, [nterpreted and relayed loyal information in a cleae format for sents, Progessed a'l assigned casos
scvord:ng 0 company and client service levet agreements, Redacted confidential information écom all legal documents
on a case by case basis. Trained nev: employces on office exuipment and job duties. Used computer dataoases, credit
reports, tex and legal filings to locate persons and compile infurmation for investigalions. Drafted, received and tracked
due diligence checklist, Organized lcgal memoranda and client corvespondoncs. Opened nev: elaicn files. Gathered and
analyzed research date regurding statutes, decisions, lonal articles and eades. Supported a ceam of six attorneys with
generating and filing of pleadings, motions und various court documents. Drafted, organized and reviewed transactional
documents ineluding comorote tuinutes, consents, UCC Filings, name change, DBAM?s, entity formation und dissolution
documents, Verified that information -n the computer system was up-to-date and accurate, Eliminated outdated records
by sending the records to be scanned. Compiled statisticat information for special reports. Created mozthly ceports for
rovords, closed lerminaced records and campteted ckart audits. Verifies and logged in deadlines for responding to dally
inquiries, Successfully established effective systems for record recention by creating database for aaily correspondence
tracking.
les und new Filing eystem
tions; purges und dispose af
- EDUCATION
CERTIFICATION: HEALTH CLAIMS SPECIASIS1/ MEDICAL CODING AND BILLING 201
Harris Sehool of Business, Wilmington, DE, United State
Matica, Termiaulogy, Anatomy, Medical Coding, Keyboarding, Billing & Coding Forms, Word Processing, Business
Mach, Computerized Billing simulation, Heulth Claixs Vheory, Cods's English, Cxcel Spreadsheets, Health insurance
Claim Forms, HIPAA Campliance, OSHA Standards, Hospital’Meaical Billitig
BUSINES ADMINIS [RATION 1982
Universily of Delaware, Newark, DF. United States,