Customer Service Floor Manager

August **** - June ****

**** - ****

March **** - To date

1994

1997

Dimakatso Elizabeth Tlala

** *** ****** ********* ****

064******* *********.*****@*****.**.**

Experience

Game

Cashier

Dealing with customers efficiently with smile

Making sure that check out is clean and tidy

Never leave tills un attended

Making sure that my daily taking is balancing.

Game

Cellular sales assistance and admin

Making sure that all stock counts is done daily

Have good customer service and selling skills

Making sure that all merchandise is nicely packed and priced as per plan. Do contract and activate them daily.process upgrade and number porting. Print daily reports and file them accordingly.

Game

Floor manager

Give good customer service and attend to any customer complaints emmediatly Meet with team every morning to discuss action plan for the upcoming promotions and do floor walk.

Make sure that merchandising standard is ashered to all the time. Managing stock and reques out of stock with the buyer where applicable. Develop team and build a relationship with them.

Follow company policies and procedures at all times when discipline team Make sure all my team are scheduled according as business requires. Update team about anything new on promotions and they need to know thier turnover daily. Visit receiving and warehouse to check new stock.

Ensure thats team do thier stock counts and investigations and done daily. Education

Khamane high school

Tswana,English,afrikaans,biology,mathematics and physical science 12

Wynberg businesses college

Diploma in secretarial

Personal Details

Date of Birth : 1975.09.09

Marital Status : Married

Nationality : Tswana

Reference

Game Fourways

Store sectretary

011*******

Mr Thokizani zulu - "Game "

Sales manager

**********@****.**.**

O11 434 9300

063*******

Allison lodts - "Game "

Sales manager

*******@****.**.**

011-*******

063*******

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