Customer Service First Aid
Resume:
CURRICULUM VITAE
Name: Abiro Hellen Vicky
Address: Kireka kampala
Contact: +256*********
Email: ***************@*****.***
Personal profile
Hardworking individual who gives 100% at all times, always sees all tasks through to completion, takes great pride in going to extra miles for both clients and colleagues confident and decisive, self-motivated and disciplined when working individually but equally thrives within a team environment by offering support and motivation to colleagues at times recognizing the skills and strength of others . Compassionate caring, professional and hard working.
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Education Experience
Alison (2021
Diploma in customer service (online)
Diploma in caregiver (online)
Certificate in patients care and hygiene (online)
Youth institute of leadership and entrepreneurship ( yield ) 2020
Certificate in business administration
Kampala International University (KIU) 2016 -2019
Certificate in nursing science
Sunrise High School -
Uganda Cerficate of Education (UCE)
Sapir Primary School
Primary leaving education
Working Experience:
Place: Gentle Clinic Kawempe;
Period: 2024
Position: Nurse
Duties;
Administer treatment and medication to clients
Observe and assess patients
Make follow-up of patients concerning their health
Adhere to infection control protocols
Educate and instruct patients on home care needs
Performing wound care such as cleaning and bandaging them
Place: Standard Junior School Zzana
Period: 2022-2024
Position: General school Nurse
Duties;
Provide first aid care and health assessment
Educate students and staff on health habits, such as proper nutrition and hygiene
Administer medication and monitor delegated medication administration
Write care and coordinate the care of students with chronic acute health conditions
Communicate with teachers and staff to ensure the safety and wellbeing of students
Refer complicated cases to bigger health facilities
Promote control of communicable diseases
Place: Kisakye medical centre
Period: 2019-2022
Position: Duty nurse
Duties;
Administer treatment and medication to clients
Observe and assess patients
Monitor and report symptoms and changes in patients status
Collaborate with medical team on patients records
Adhere to infection control protocols
Educate and instruct patients on home care needs
Performing wound care such as cleaning and bandaging
Place: Kampala International University Teaching hospital
Period: 2017-2019
Position: Student nurse (intern)
Duties;
Observe and assess patients
Effect comprehensive nursing care plan for patients
Administer treatment and medications
Monitor and report symptoms and changes in patients status
Collaborate with medical team on patients records
Modify treatment plan where indicated
Educate and instruct patients on homecare needs
Helping patients use restrooms
Provide first aid care to emergency cases
Skills
Good customer care
Conflict resolution
Communication skills
Team work skills
References
1.Elogu Augustine
Seagate Electric Company Ltd
Telecommunication engineer
*********@*******-********.**.**
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