Program Manager Management

OMOLARA OLAIYA

334-***-**** **************@*****.*** https://www.linkedin.com/in/OmolaraPat/

Experienced professional with a nine-year background in the advertising and financial industry, with proven track record of delivering impactful initiatives and achieving measurable outcomes through data analysis, and process optimization. Skilled in program management, strategic planning, and stakeholder engagement.

EXPERIENCE

Borland Benefield Auburn, Alabama

Business Finance Analyst Aug 2024 – Present

● Conducted preliminary and final fieldwork for approximately 100 for-profit attest arrangements to ensure compliance and accuracy, using financial software and analytical tools, resulting in timely and precise financial reporting.

● Prepared and filed business personal property returns to adhere to state regulations, utilizing software to streamline the process, which enhanced operational efficiency and reduced filing errors by 20%.

● Implemented a strategic budgeting process that aligned financial goals with organizational objectives, leading to a 15% increase in internal business growth by improving cost management and optimizing resource allocation. Auburn University Center for Inclusive Engineering Excellence Auburn, Alabama Program Manager Jun 2023 – Aug 2024

• Conducted comprehensive research on educational institutions offering STEM programs with a focus on inclusive excellence, compiled valuable data for competitive benchmarking to enhance data-driven decision making and program advancement.

• Facilitated daily coordination meetings with camp counselors, ensuring seamless activity management, attained 100% adherence to camp schedule by implementing efficient coordination strategies.

• Acted as representative for college of Engineering in a distinguished event targeting upcoming senior high school students, skillfully demonstrating the institution’s dedication to promoting inclusive excellence. Leadway Pensure PFA (Leading Pension Fund Administrator in Nigeria) Lagos, Nigeria Business Strategy Manager Aug 2019 – Aug 2022

• Developed and executed strategic initiatives to optimize clients' benefit application review process, utilizing the Company's CRM platform to streamline activities and eliminate fraudulent pension payouts exceeding $100K within a 6-month timeframe.

• Detected and rectified errors in benefit payment review processes, mitigating reputational risk and financial loss for the organization by identifying and analyzing anomalies in accounts, resulting in the elimination of fraudulent payouts totaling over $150K in 1 year.

• Implemented new business processes to automate reporting of control breaches, ensuring 100% compliance with organization's policies and guaranteeing business operations assurance across benefit processing, operations, and customer experience teams.

• Led a cross-functional team of 14 individuals in driving the transfer window initiative, analyzing, and optimizing the onboarding process to leverage the company's reputation and brand presence, ultimately acquiring 15K net new customers within 3 months. Program Development Manager Nov 2013 – Aug 2019

• Led the launch of new programs aimed at improving benefit payment accuracy and efficiency, resulting in a 20% reduction in processing time and a 15% increase in customer satisfaction.

• Implemented go-to-market strategies for new benefit offerings, collaborating with cross-functional teams to ensure successful market penetration and adoption.

• Facilitated stakeholder collaboration to address errors identified during reconciliation, employing root cause analysis to prevent recurrence and maintain compliance.

• Streamlined fund reconciliation processes by devising and implementing innovative strategies, resulting in a 50% reduction in backlog and improved operational efficiency.

Ranxell Bridge Group (Advertising & Marketing Agency) Lagos, Nigeria HR Operations Manager Aug 2013 – Nov 2013

• Led team of 3 persons in recruitment process, selection and hiring of staff for 1 of the subsidiaries of group company, screening of resumes, scheduling of interviews and assessment resulting to employment offer to suitable candidates.

• Managed administration of operations of human resource function, aligning behavior of employees to goals of organization, allowing openness and freewill expression, increasing employee’s trust, and reducing attrition by 75%. Client Account Officer May 2011 – Aug 2013

• Conducted Market research, using qualitative and quantitative research types, leading to overall 20% improvement in client base.

• Coordinated retention plan of existing clients increasing retention rate to 80% of high-net-worth clients. EDUCATION

Auburn University Auburn, Alabama

Master of Business Administration (MBA) May 2024

Master of Science in Management Information Systems (MSMIS) Ekiti State University

Ekiti, Nigeria

Bachelor of Education, Educational Management Mar 2011 SKILLS & CERTIFICATIONS

• Certifications: Certified Project Manager. Institute of Project Management Professionals (IPMP) Nigeria Institute of Chartered Accountants of Nigeria (ICAN) Nigerian CPA– Professional Level Candidate.

• Skills & Tools: Tableau, SQL, Microsoft Excel.

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