Customer Service Call Center

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**/**** - *******

Jeremy Constantino

***** ******* **. ******** ******* MI 48310

586-***-**** • *********@*****.***

Skills

Microsoft Office Suite

High level of automotive knowledge

Work Experience

Inline Tube

Parts Advisor

Call center representative

Receive average of 50 phone calls per day placing orders and resolving customer issues Live chat and email customer service and tech support to average of 70 orders per day Tracking and verification of orders

Understanding of over 30,000 products

Programs: Fishbowl inventory software, Reamaze customer support messaging, Shopify order create and tracking system, Shipstation order tracking system. Delivery Driver

Jets Pizza

Deliver orders

Enter orders into Point of Sale system

Preform daily bank deposits

Maintain delivery vehicle

Education

Eastern Michigan University

Bachelor of Science Psychology Minor General Business Studies Additional courses taken in Inorganic chemistry, Organic chemistry, Biology, Microbiology Biochemistry, Genetics

Other Activities

30 years customer service

Intermediate automotive experience

Winning Futures Essay Award

Avid distance runner (5k, 10k, 10 mile, and half marathon)

Contact this candidate