Kenneth L. Jones
Smyrna, Tennessee 37167
Phone: 615-***-****
Email: ***************@*****.***
Objective: I am looking for a position within the sales industry with uncapped earning potential.
Work Experience:
Independent Contractor - working remotely selling insurance products (4/2004 to Present) Senior Life Insurance Advisor – Insurance Supermarket, Inc. (ISI), Smyrna TN (6/2021– 3/2024) Work from home as a Licensed Advisor selling Final Expense Insurance. Receiving and managing inbound sales calls in a fast-paced and performance-driven environment. Advisor of the Month October 2021 & January 2022. Top Advisor for February 2022 in Annual Premium written - $36K Senior Benefits Consultant – Senior Services of North America, Smyrna TN (8/2020 – 6/2021) Worked from home as an Independent Contractor selling Medicare Health Insurance products to seniors. My primary responsibilities included marketing, lead generation, and enrollment. Life Insurance/Customer Service Agent – National Family Assurance Corp., Smyrna TN (6/2019 – 8/2020) I was working from home as an Independent Contractor selling life insurance products (Final Expense, Term, Full), receiving inbound calls, and making outbound calls. Area Marketing Distributor – IMPACT MEDIA, Murfreesboro TN (2/2018 – 6/2019) Provided custom erasable message boards to area restaurants free of charge, and sold advertising space on the boards to local, noncompetitive businesses. A typical day involves canvassing businesses and speaking to business owners about becoming advertising sponsors. Licensed Health Insurance Agent – AETNA, Franklin TN (9/2017 – 1/2018) Worked in a call center environment as a sales specialist selling Medicare supplements. My responsibilities include the following:
Acquisition of new members via inbound and outbound calls. Assessing customer needs for products and services. Servicing of existing members and inquiries related to utilization of their product, benefits, etc. Cross-selling ancillary products as well as any other applicable products to existing members. Retention of existing members.
Life Insurance/Customer Service Agent – Monument Adjustment Bureau, Nashville TN (2/15 to 9/2017) Worked from home and in the field, representing all the major insurance carriers and selling for them as a broker. Products included Final Expense and Mortgage Protection insurance. Licensed Health Insurance Agent/Retention & Renewal – BCI, Nashville TN (10/2014 – 2/2015) Worked in a call center environment during open enrollment as a licensed representative of the AETNA Renewal & Retention Department, spoke to current policyholders about their healthcare options.
RECRUITER – Tradesman International, Nashville Tennessee (6/2014 to 10/2014) I briefly worked as a recruiter for a company that provided construction, manufacturing, industrial, and marine businesses with all trades – such as carpenters, painters, welders, electricians, machinists, engineers, and technicians. My daily responsibilities included determining when recruits were needed for clients/partners and helping to ensure a qualified pipeline of external candidates. Customer Service Pharmaceutical Agent – CVS Caremark, Nashville TN (9/2013 to 6/2014) I worked in a call center environment. Principal responsibilities involved professionally managing a high volume of complex inbound calls and ensuring that questions and issues are resolved promptly, accurately, and in a manner that clients can understand – while thoroughly and efficiently gathering information and assessing and fulfilling the caller’s needs. Residential Manager/Site Supervisor – Magnolia Academy, Nashville TN (9/2012 to 9/2013) Managed a residential group home for juvenile justice and dependent neglect teenage boys. Responsibilities included supervising a staff of eight youth care workers and managing the overall operation of the residence (budgeting, staffing, payroll, client intake, working with the Department of Children Services, submitting weekly & monthly reports). Business Broker - VESTED Business Brokers/Bridge Brokers, Inc. (1/2006 to March 2014) B2B Sales
- As a business broker I functioned as an intermediary between buyers and sellers of businesses, and I helped these individuals experience a smooth transfer of ownership in the event of a sale. Real Estate Agent - Home Buyers Gallery/Global Realty Bronx, New York (3/2002 – 10/2006) Responsibilities as a licensed agent included renting, buying, or selling property for clients. I met regularly with property managers and homeowners through canvassing and telemarketing efforts. Mortgage Loan Officer - Household Finance, Bronx, New York (8/2000 – 5/2003) As a loan officer/account executive my duties included reviewing credit and loan files; reviewing loan agreements to ensure that they were complete and accurate according to policy; computing payment schedules; analyzing applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans; and submitting applications to credit analysts for verification and recommendation.
Education
Licenses
Metropolitan College of New York (1995)
Master of Science Degree – Human Services Administration City College of New York (1979)
Bachelor of Arts Degree – Communications (English) Life & Health Insurance License – Resident State of Tennessee and 31 Non-Resident State Licenses
Certifications: HIPPA Certification – Date of Issue: October 5, 2023. Expiry Date: October 5, 2025