Customer Service Patient Care

Deanna Ward

KKK

Nurse staffing specialist with a robust background in staffing solutions and team leadership,

bringing 4 years of diverse experience in optimizing healthcare staffing processes and

enhancing team efficiency. Skilled in data analysis and customer relationship management,

adept at fostering strong partnerships with healthcare facilities and external agencies.

Committed to maintaining high-quality patient care standards and eager to leverage skills in

innovative onboarding and seamless resource allocation.

EMPLOYMENT HISTORY

Nurse staffing specialist

Integrity Health Group, Orlando

¢ Developed strong relationships with external agencies to ensure

adequate staffing during periods of high demand or unexpected

absences.

¢ Ensured optimal staffing levels in all departments through

effective scheduling and shift management

¢ Executed timely wage payments, ensuring all employees received

compensation within 2-hour window after their shifts

es, analyzing demand patterns to

* Optimize nurse staffing proce

ensure efficient resource allocation and maintain high-quality

patient care standards.

* Foster strong relationships with healthcare facilities, coordinating

seamless placement of qualified nursing professionals to meet

diverse staffing needs.

Crew Trainer

McDonald’s, Winter Springs, FL

¢ Led crew training initiatives, enhancing team efficiency and

customer service standards. Developed innovative onboarding

strategies, reducing new hire integration time.

* Streamlined kitchen operations, boosting order accuracy and

speed. Implemented quality control measures, resulting in

improved customer satisfaction scores.

EDUCATION

Winter Springs High School, Winter Springs, FL

SKILLS

Staffing Solutions

Data Analysis

Team Leadership

Customer Relationship Management

LANGUAGES

American Sign Language

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