Customer Service Warehouse Operations

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Mamadou Ndoye- G******.docx v

Motivated and dedicated individual with a strong background in warehouse operations,

customer service, and facility maintenance. Seeking an opportunity to apply my skills

ama ou in a dynamic team environment, while continuing to develop and enhance my abilities

in English and professional development.

TAC

929-***-****

************@*****.***

Long Island, NY 11101

Textile Factory, Dakar,

2021 — 2024

® Assisted in the o

nization and management of warehouse inventory

© Operated machinery and equipment for textile prov

ing.

® Collaborated with team members to meet production targets and deadlines

© Prepared and packaged finished products for shipment.

© Conducted regular inventory checks to minimize losses.

Maintained a clean and safe working environment.

arcel Delivery Man

HL, Dakar,

020 — 2021

© Ensured timely delivery of packages across designated routes.

EDUCATION

ESL English Classes

LaGuarduia

2024

© Maintained accurate delivery records and customer communication

© Managed package handling and loading procedures to optimize efficiency

® Conducted vehicle inspections to ensure safety and compliance.

© Handled customer inquiries and resolved delivery issues promptly

ISKILLS

IL

Assisted with the training of new delivery staff.

all skills you have obtained

throughout your employment.

* Customer Service

[Restaurant cleaner

jolof Chicken, Dakar

2016 — 2020

© Swept, mopped, and sanitized tables, chairs, and floors in the restaurant’s

® Multitasking

© Communication

* Cleaned kitchen equipment, countertops, sinks, and restroom facilities,

* Time Management .

® Removed garbage from the restaurant

* Cash Handling

7 L © Restocked cleaning supplies and ensured that cleaning tools were properly stored and

‘eamwork .

maintained

Followed all health and safety regulations to maintain a clean and safe work

environment.

ANGUAGES

Wolof: Fluent

lHousekeeper

ce Factory, Dakar

2014 — 2016

© Maintained cleanliness and hygiene in facilities.

Englis!

.

Managed cleaning schedules and inventory of supplies

© Provided exceptional service to staff and visitors

© Performed deep cleaning tasks on a rotating schedule.

® Assisted with organizing and setting up facilities for events.

Ensured all cleaning equipment was properly maintained

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