Customer Service Los Angeles
Resume:
Ana Alva
Bilingual Entrepreneur Lady
Orem, UT **057
********@*****.***
Professional Summary
What I offer to the employer is a open flexible schedule availability Reliable fast learner. I’m fluent in English and Spanish and moderate mandarin. I got great computer, customer service and problem solving skills.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate to: Los Angeles, CA - West Palm Beach, FL - Las Vegas, NV Authorized to work in the US for any employer
Work Experience
Pest Control Specialist
Greenix Pest Control-Orem, UT
November 2024 to Present
Attend sales training Wednesday and Thursday
Recruiting
Preparing myself for the summer door knocking
Cutco Representative
Cutco-Provo, UT
November 2024 to Present
I schedule demos presentations
Motivator
I’m a personal cutlery shopper assistant
Insurance Assistant
Property & Casualty Insurance-Sandy, UT
August 2018 to Present
• Taking inbound and outbounds calls
• assisting with customer service
• payments
• marketing
Pastry Helper
Myself & Family-Remote
March 2023 to November 2023
• I delivery pastries
• I do invoices
• I take payments
Banking Specialist
Atento - Call center-Orem, UT
September 2023 to October 2023
They provide equipment and can work remotely from any city and state. Hourly Base. Monday to Friday 7am to 4pm
• Identify right owner of the account
• Help customers who call
• Learn to answer and transfer calls
It was a short contract
Retail Sales Associate
AT&T-Orem, UT
July 2023 to August 2023
• Talk to people in the isles who were shopping…
I couldn’t do it, it wasn’t for me.
Hourly pay plus commissions
Door to Door Sales
DaBella-West Valley City, UT
June 2023 to July 2023
Meet at the office
Got in company van
Knock on doors
Prefer not to do it again maybe in Orem but don’t think it’s my thing didn’t see money beside my hourly Hostess
Restaurant-Orem, UT
May 2023 to June 2023
• I dry and roll silverware
• I set tables with silverware and plates
• On the computer or Ipad i look where to sit people
• I ask people to follow me to their assigned table, and server section, sometimes people want to sit somewhere else so if able I do my best to sit them where they want.
• I inform servers their table is ready
• I help prebus when there’s no bussers
• I throw away the trash
• I fill in toilet and paper towel and soap
• Hoping I can soon be a server but not sure when that will be there’s people waiting before me… Didn’t see much money from tips beside my hourly
Assistant
Nail Salon-Ponte Vedra, FL
October 2022 to March 2023
• Taking calls answering questions
• Processing payments
• Assist book and reschedule appointments
• Prepare the massage chair for the pedicure service
• Prepare the table for nails services
• Clean and disinfect and dust off tables and chairs
• Organize nails polish
They only paid hourly & had to move
Cashier and Customer Service
Panera Bread-Nocatee-FL
November 2022 to February 2023
• Take orders on the computer
• Clean tables and chairs and booth
• Change and fill up coffee
• Organizing the pastry
• Organizing the bagels
• Cutting bacon
They only paid hourly & had to move
Nanny/Babysitter
Worked for my self-Ponte Vedra, FL
October 2022 to February 2023
• Get ready for school in the morning give her milk breakfast water & snacks
• Comb her hair and help with jewelry or any accessory
• Help her with her shoes and jacket
• In the afternoon, pick her up from school, give her snacks, take care of her
• If anything was dirty after eating just wash it, and clean it Server
Buffalo Wild Wings-South Jordan, UT
April 2022 to June 2022
• Server
• Took food orders
• Manage cashier
Very low tips barely anything hourly
Outbound Sales Representative
Online orders and advertising company-South Jordan, UT January 2022 to April 2022
• Took inbound and outbounds calls
• Social Media Advertising
• Website design
• To go orders
• Menus
• Business cards
Hourly was reasonable
Customer Service Representative, Maximus
Health Insurance CSR Health Insurance Representative-Sandy, UT November 2021 to March 2022
• Assistant with inbound calls
• Health insurance applications
• Escalations
• Transfers
Hourly plus bonus
Translator/Interpreter
Chuky china-Guangzhou
January 2006 to November 2011
• I translate from English to Spanish to mandarin.
• Was a translator from age 11-16 yrs old in China for containers of dozen of products anything from outfits toys etc
• Got paid with yuan clothing and food. Great job. Entrepreneur/Small Business Owner
my self-Peru-IL
January 2009 to December 2010
• Return to sell jewelry from ages 14 to 15 years old
• Very creative and improved
Entrepreneur/Small Business Owner
my self-Peru-IL
January 2001 to December 2006
• I been selling lemonade cookies
• lollipops
• jewelry
• magazines perfumes products.Since I was little from ages 6 to 11 years old Education
Graduate in Nails
Top Nails & Hair Beauty School - Taylorsville, UT
April 2022 to June 2024
High school diploma
MVHS - Orem, UT
November 2011 to May 2013
Skills
• Editing
• Web design
• Apple Remote Desktop
• Spanish
• Nannying
• Mandarin
• Customer service (10+ years)
• Mac OS
• Time management
• Telemarketing
• Marketing
• Microsoft Office
• Google Docs
• Administrative experience
• Analysis skills
• WordPress
• Office management
• Interpretation
• B2B sales
• iOS
• Outbound sales
• Microsoft Windows Server
• Translation
• Account management
• Fast typer
• Marketing
• Business development
• Travel planning
• Intermediate
• Bilingual (10+ years)
• Google Docs
• Communication skills
• Video editing
• Sales
• Inbound Calls
• Fluent
• Organizational skills
• Upselling
• HIPAA
• Microsoft Word
• Negotiation
• Outside sales
• Communication skills
• Medical records
• Customer service
• Nail Care
• Fluent
• Outbound Calls
• Spanish (10+ years)
• Customer support
• Inside sales
• Insurance verification
• Mandarin
• English
Contact this candidate