Customer Service Direct Care
Resume:
Ivette Castillo
Philadelphia, PA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Direct Care Worker (DCW)
Daily Dove Care-Philadelphia, PA
August 2022 to Present
Direct Care Worker
MarsCare Health Home Care LLC-Philadelphia, PA
January 2019 to August 2022
Caring for a veteran an his home
Direct Care Worker
ANGELS CARE LLC
December 2018 to August 2019
Take care of client home as well light housekeeping,meal prep,laundry medication reminder Housekeeper
Sleep Inn-Philadelphia, PA
October 2017 to May 2019
Cleaning of guest's room and bathroom also stripping and making the bed along with dusting,wiping down and vacuuming the rooms
Warehouse Associate
Jacent Strategic Merchandising-Delran, NJ
August 2018 to February 2019
Floater. From doing labels to pick and packing
HHA/Caregiver
Access Home Care, Inc.-Philadelphia, PA
March 2016 to November 2016
Light housekeeping,preparing meals, laundry when necessary and medicine reminder EVS Attendant
PARX CASINO-Bensalem, PA
November 2014 to October 2015
Customer Service and cleaning of the slot machines Sales Associate
Madrag Clothing-Philadelphia, PA
September 2013 to May 2015
Provide customer service,ring up customer's purchases and sales Cashier/Customer Service
7 Brothers Supermarkef-Philadelphia, PA
June 2011 to September 2013
Cashier
Education
High school or equivalent in Academic
Little Flower School - Philadelphia, PA
June 1982 to May 1985
Skills
• Cash Register, sales associate (5 years)
• Picker Packer
• Warehouse Associate
• Order Puller
• General Labor
• Receptionist (2 years)
• Intake Administration (1 year)
• Caregiving
• Home Care
• Time Management
• Spanish
• Front Desk
• Medical Office Experience
• English
• Medical Receptionist
• Multilingual
• Environmental Services
• Meal Preparation
• Insurance Verification
• Laundry
• HIPAA
• Hospital Experience
• Medical Scheduling
• Laundry
• Medical Scheduling
• Medical Records
• Hospice Care
• Hospital Experience
• HIPAA
• Clerical Experience
• Patient care
• Customer service
• Senior care
• Dementia care
• Intake Administration (2 years)
• Alzheimer's Care
• Bilingual
• Filing
• Medical terminology
• Customer service
• Typing
• Cash handling
• Front desk
• Sales
• Cash register
• Medical terminology
• HIPAA
• Manufacturing
• Merchandising
• Assembly
• Clerical experience
• POS
• Supervising experience
• Computer skills
• Microsoft Office
• Care plans
• Janitorial experience
• Google Suite
• Patient monitoring
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
HHA Certification
September 2015 to Present
DCW
Present
Driver's License
Certified Home Health Aide
Assessments
Customer Service Skills — Completed
November 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have 5 + yrs in customer service as well as operating a cash register and making pos
Contact this candidate