Medical Assistant Office Manager
Resume:
Jeannine Salahuddin
Washington, DC *****
Cell: 202-***-****
******************@*****.***
OBJECTIVE: To land a challenging job in a reputable company so I may broaden my knowledge, skills and learnings. Obtain a responsible career path that will allow me to make use of my education and experience while significantly contributing to the organization’s growth. Education & Certifications:
January 2011 – April 2012
● TESST College of Technology (Medical Assistant Certificate) GPA – 3.50
● HD Woodson Senior High School (General Education) GPA – 3.8 Skills and Qualifications:
● Microsoft Office Suite 2013 & 2016, Medical Transcriptionist, Adult, Child, and infant CPR certification, Phlebotomy, and front desk receptionist duties as well as Centricity, Med iSOFT, Autoclave, Medical Manager, Cholestech LDX, eClinicals and Med Connect, NextGen, Charms.
EXPERIENCE:
October2022- Present
Capital Integrative Health- IV/ Therapist/ Office Manager
● Conduct interviews and extend employment opportunities to applicants
● Assist with patient complaints online and via phone
. ● Complete Employee verifications
● Assisting the Medical assistance on the floor when needed.
● Communicating with the Doctors first hand to make sure that the patient is receiving the appropriate care.
● Entering payroll through PayCom
● Responsible for making sure that the Office runs smoothly from day to day
● Starting and disposing IV’s
● Making sure that each patient receives the correct amount of medication through their IV.
. April2021- October2022
Arthritis And Rheumatism and Associates- Registered Medical Assistant/Floater
● Responsible for injecting Patients with Prolia and Evenity
● Scheduling follow-up appointments for patients to ensure that they stay on a regular schedule with injections.
● Making sure that all Labs are up to date before a patient arrives for services.
● Assisting the Medical assistance on the floor when needed.
● Communicating with the Doctors first hand to make sure that the patient is receiving the appropriate injections.
● Conducting a clinic for patients to receive COVID 19 Vaccines weekly. October2018-April 2021
MedStar Lafayette ( RMA / Patient Service Coordinator MAS)
● Take responsibility for helping the caller.
● Provides support and information to providers to problem solve and manage complex administrative patient issues.
● Initiate communication with customers/patients by phone to set up new or existing prescription orders. ● Print medication summary profile in the Pharmacy Management System database for customers, upon request. ● Ensure prescription validity with the patient.
● Answers phones and provides routine information to callers July 2014-October 2018
Comprehensive Women’s Health (Medical Assistant)
● Serves as a medical office specialist in support of CWH. As a medical office assistant I am tasked with handling daily operations, interacting extensively with patients, answering questions and recommending medical advice that meets their needs.
● Entrusted to manage the office in the supervisor's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official office correspondence. ● Created databases and spreadsheets that improved inventory management and reporting accuracy. ● Identified billing errors and recovered thousands of dollars in insurance based discrepancies. These include but are not limited to insurance over/under payments. Additionally assisted with the training to mitigate further incidents in regards to billing in the future.
● Performed venipuncture’s, injections, EKG’S, triage, ordered supplies, sterilized instruments, collecting payments and exam room preparation, mensuration, cultures, reagent strips, lab work confirmation and retrieving lab requisition, answered multi line phones, scheduled appointments, filing, faxing, online prescription call ins, insurance verification.
November 2011 – July 2014
Erickson Retirement Home-Riderwood Village (Medical Assistant)
● Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts.
● Regularly assisted a total of 6 physicians with patient exams with customers from diverse cultures and backgrounds.
● Performed venipuncture, injections, EKG’S, triage, ordered supplies, sterilized instruments, collecting payments and exam room preparation, mensuration, cultures, reagent strips, lab work confirmation and retrieving lab requisition, answered multi line phones, scheduled appointments, filing, faxing, online prescription call ins, insurance verification.
● Organize all the patients’ examination process
August 2002 – December 2010
Supervisor (Special Police Officer)-Securitas Security, Leader or Gang Task Force ( S.A.V.E Team) ● Supervise a team of myself and 14 officers during school hours ensuring the safety of all students and staff. ● Accurately prepared and completed detailed incident reports and duty logs.
● Created a school safety plan at Spingarn S.H.S and provided guidance on updating plans for 9 existing high schools.
● Responsible for the operation and oversight of instructors and administrative staff of 15. ● Work closely with HR in order to identify and resolve employees issues by providing ongoing problem solving and resolutions for internal, and external clients
● Worked in direct contact with the Dean of Students at Ballou Senior High to incorporate peer mediations between rival neighborhoods
● Conducted hall sweeps while monitoring the hallways during school hours.
● Assisted MPD with arrest.
● Regularly reviewed disciplinary programs for results and resolutions.
● Conducted quarterly security inspection and locker searches at random High Schools.
● Participated in parent/ teacher organization activities.
● Enforced local truancy and delinquency regulations.
● Maintained a visible and approachable presence throughout every school in DC to deter crime and ensure a secure environment for students, parents and staff.
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