Customer Service Medical Assistant

Location:

Posted:

January 31, 2025

NELLY FIGUEROA

El Paso, TX

Email: ********@*****.***

Objective

Obtain a position with a company where can maximize my skills, quality, program development, and

training.

Employment History

10/2024-Current Patient Service Coordinator

Carenet Health (Remote)

Assist Patients with scheduling appointments, Prescriptions refills, Referrals, Triage

10/2023 - 09/2024 Customer Service Representative (CSR), Customer Service Representatives

Conduent (Remote), Richardson, TX

Check Medicaid eligibility for members and assist with any other benefit questions

they have.

07/2022 - 11/2022 Customer Service Representative (CSR)

Hgs, El Paso, TX

Finished only training to help customers with their Medicare benefits questions

08/2017 - 10/2021 Medical Assistant/Receptionist, Medical Assistants

Rio Grande Ob-Gyn, El Paso, TX

Triage, phlebotomy, injections, scheduling, verifying insurances, assist doctors.

01/2010 - 05/2016 Medical Assistant/ Medical Front Office

Northpark Medical Center, EL PASO, TX

Triage, injections, phlebotomy, EKG, X-rays, assist doctors with minor procedures,

appointment scheduling, medical records, verify insurances, title 19's, referrals,

discharge patients.

02/2009 - 12/2009 Medical front office/Medical assistant, Medical Assistants

Montwood Medical Center, EL PASO, TX

Greet patients, verify insurances, referrals, scheduling appointments, vital signs,

injections, phlebotomy, x-rays, EKG, assist doctors with minor procedures. . Record

patients’ medical history, vital statistics and information such as test results in

medical records.

Education History

General High School Curriculum

High School Equivalency Diploma

Southwest Career College,, None Selected

Medical Assistant