Customer Service Medical Office
Resume:
Diana Pereira Santos
Objective Seeking a career that is rewarding and challenging in a medical office where my experience and skills can be fully utilized to achieve company goals.
Education E & S Academy, South Plainfield, NJ
Medical Billing/ Coding Certificate 10/2015
Medical Insurance, 1500 Claim Forms, Medisoft
Medical Terminology; ICD-10; HCPCS; CPT
Middlesex Vocational Technical High School
Diploma 1986
Food Service Compass Group, Iselin, NJ (02/18-present)
Lunch aid assisting in school cafeteria
Assisting in food preparation
Organizing my food station
Preparing sandwiches to be handed out for the students
Refill station as needed
Clean up my station as needed
After all three lunches are served, I clean up my station and store leftovers for the next day
Assisting in putting away dishes when needed
Customer
Representative Matrix Distributors, East Brunswick, NJ (11/04-8/05)
Placed orders over the phone with customers
Answered customers questions
Faxed and mailed invoices to customers
Attached purchase orders to invoices and filed customers invoices
Customer
Representative Scholars Bookshelf, Cranbury, NJ (10/02-2/03)
Placed orders over the phone with customers
Answered customers questions
Mailed out information to customers
Issued credit on books returned
Receptionist INTEGRO ISELEN (6/01-2/02) Crown Relocations, Keasbey, NJ
Answered incoming calls and transferred to appropriate person
Sorted mail and distribute
Greeted customers
Customer
Representative Individualized Shirts Co, Perth Amboy, NJ (1/96-11/00)
Handled all customer needs for both national and international customers
Provided solutions to customer problems and complaints
Serviced receptionist with screened calls and relayed messages
Followed up with customers regarding order status, issued credits, changed orders
Updated customer billing and shipping information
Reviewed inventory
Other Sills Phones, fax, copy machine, excel, Microsoft
Bilingual - English/ Portuguese
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