Front Desk Valley Hospital

Crystal LaValva

**** ****** ***

Kunkletown PA, *8058

610-***-**** ********@*****.***

Professional Profile

Works well independently or in a team environment. Reliable and goes above and beyond to ensure terrific client satisfaction. Great communication and organizational skills, works with great honesty and integrity. Always willing to learn and expand my knowledge.

Education

McCann School of Business and Technology-Allentown, Pennsylvania October 2015 - October 2017

● Externship: Plastics, General, Ortho, Ophthalmology, Neuro, Spine, and GYN March 2017 - May 2017

● Associate Degree: Specialized Business in Surgical Technology Northampton Community College-Bethlehem, Pennsylvania June 2008 - September 2009 Work Experience

Lehigh Valley Hospital- Allentown, Pennsylvania January 23- Present Work under the direction of the RN and Surgeons. Prepare, Set up and maintain a sterile field during procedures. Procedures including vaginal deliveries, cesarean sections, cerclages, D&E, D&C, and vaginal repairs. Update preference cards in EPIC. Cover front desk doing secretarial work, including answering phones and bells as well as admitting and scheduling patients. Stocking and preparing rooms for patients. Lehigh Valley Hospital- E. Stroudsburg, Pennsylvania November 2018 - Present Work under the direction of the RN and Surgeons. Prepare, Set up and maintain a sterile field during procedures, including vaginal deliveries and cesarean sections. Update preference cards in EPIC. Assist in doing the newborn baby baths and newborn screenings. Also start and enter birth certificates into state. Cover front desk doing secretarial work, including answering phones and bells as well as admitting patients. Northwood Surgical Center-Easton, Pennsylvania November 2017 - 2018 Secretarial work- scheduling, insurance verification, and meeting the needs of my patients. I work in the operating room as a scrub tech. Assisting in sterilization, maintaining a sterile field, helping surgeons retract and hand anticipated instruments in GYN, Plastics, General, EGD/Colonoscopies, and Podiatry. I assist in transporting patients, and work under the direction of an RN, and the doctors. Epic Healthcare- Spring House, PA December 2016 - Nov 2017 Follows aseptic technique practices and company policies. One on one supervision to assist patient with essential needs being met. Worked with a mother with a child special needs who requested my transfer to be able to stay with him.

Bayada Pediatrics-Allentown, Pennsylvania May 2012 - Present Assists special needs children with assisted daily living to exceed the client’s needs. One on one supervision to ensure client safety. Follows company procedures and proper patient charting to meet insurance standards. Practice aseptic techniques to prevent the spread of infection Gracedale Nursing Home-Nazareth, Pennsylvania February 2009 - June 2018 Answers call bells for positive patient/family outcome. Prepare carts for efficiency and engages with assisted daily living in a timely manner. Standing and walking for up to 16 hours a day to tend to resident needs. Also have experience as a Unit Clerk and in Central Supply Room Professional Knowledge and Skills

Customer Service, Advantix, Kiosk charting, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Mechanical Lift, Personal Protective Equipment, PATTY Professional Training and Certification Completions CST provided by the NBSTSA, CNA,CPR/AED/First Aid, Autistic Training, Customer Service, Mechanical Lift Training, Direct Care Training, Fire Extinguisher, Infection control, Sterile processing, Sterile technique, X-ray tech

Volunteerism

Northampton County Wellness Program 2009 - 2017

Easton Hospital 2006 - 2008