Project Coordinator-Administrator

Andy Soo-Hoo

Email: *************@*****.***

Phone: 626-***-****

OFFICE ADMINISTRATION PROFESSIONAL

Proficient in business/office operations/administration and computer applications and in developing constructive

communications rapport for effective technical and business support services. Experienced as a project

coordinator/ liaison in cultivating a positive working relationship at all unit levels.

SKILLS SUMMARY

Business Continuity Planning Office Operations/Administration Facilities Services Coordination

Workflow Processes/Analysis Implementation Coordination Workforce Planning

Change/Document Management Webex and Go-To-Meeting Project Coordinator/Administrator

Financial Management Team Building Quality Analysis/Improvement

SCO-Unix OS ERP and CRM Application Systems Interoperability

MS Office Apps. Vendor/Contract Management iChartMD, Medgen HER

EDUCATION

California State University, Los Angeles, Los Angeles, CA

Bachelor of Sciences, Business Information Systems

University of California, Los Angeles – Extension, Los Angeles, CA

School of Public Health - Department of Health Services

CERTICATES

CHTS – Technical/Software Support Healthcare Leadership and Management

CHTS – Implementation/Training Support

PROFESSIONAL EXPERIENCE

LOS ANGELES COUNTY DEPARTMENT OF PUBLIC WORKS- BUILDING AND SAFETY,

DEPARTMENT OF PUBLIC SOCIAL SERVICES (Contractor-Consultant)

Document Control Inspector/Specialist 07/2021 to 05/2024

Screened plans for minimum requirements for review; issue plan review exemptions accordingly and

forward them to continue the building plans processing.

Documented and helped manage the annual notice-to-comply mailings for active projects.

IT Asset Management Inventory Control (periodically as needed) Open Assignment

ALLIED FEATHER & DOWN CORPORATION, Montebello, CA 01/2016 – 01/2017

MIS Analyst

MIS System/Desktop support: resolve user issues and provide instructions for them to solve

Documentation for MIS/ERP system manual

Provide training to new employee for IT/ERP system; create and update data report (Crystal Reports)

XEROX CORPORATION, Los Angeles/Sacramento, CA 8/2011 – 01/2013

Southern Regional Provider Representative for CA- MMIS

Liaison in education and support for Medi-Cal and the provider community

Provided billing workshops and conference seminars

Conducted provider orientation and training

ROLAND CORPORATION, Los Angeles, CA 2007 - 2008

Telecommunications/Office Services Supervisor

System Administrator – 3Com VCX/IP Messaging [VoIP] and EasyRun EPICCenter (ACD) Systems

Managed voice/data network services & invoices and budgets

Maintained select corporate vendor services and petty cash funds

PRIME CLINICAL SYSTEMS, Pasadena, CA 2003 - 2007

Software Support/Training Representative

Provided on-line/telephonic support for Practice Management application

Provided support for Electronic Billing

Provided guidance updating software revisions, generating reports and basic administrative procedures

CENVEO (formerly ANDERSON LITHOGRAPH), Los Angeles, CA 1985-2001

MIS/Telecommunications Analyst

Provided support in daily operations and logistics with users and systems and database integrity and peripherals,

including data back-up/recovery processes, hw/sw installation and maintenance and user training of ERP

applications (purchasing, a/p, a/r, general ledger, inventory control, payroll, human resources)

Identified and coordinate cost-effective technology-based solution for efficient business operations/administration

Administrator of Telecommunication Services – NEC, Avaya

Served as Coordinator/Controller for Wireless Cellular services and beeper/pager services and

telecommunications billing statements

Coordinated Project meetings, document Project expectations and SLA, report Project status

REFERENCES

Professional references available upon request

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