Customer Service Delivery Driver
Resume:
CONTACT
Grand Junction, CO *****
*********@*****.***
SUMMARY
To obtain any related retail sales,
office, food, health care or any
customer service position where I
can use my already existing, retail,
excellent customer service skills,
computer skills, cashier, money
handling, and health care talents to
help people from all walks of life.
This is my greatest desire. A
position where I can help create a
positive, inspiring, teamwork
environment which identify and
develop the strengths of each
person I help and work with, for a
lifelong success which includes
respect, teamwork and
resourcefulness.
SKILLS
• Childcare
• Food Safety
• Individual / Group Counseling
• Teaching
• Caregiving
• Delivery Driver Experience
• Human Resources
• Case Management
• Crisis Intervention
• Motivational Interviewing
• Intake Experience
• Curriculum Development
• Behavioral Therapy
• Social Work
• Presentation Skills
• Basic math
• Crisis Management
• Program Development
• Cognitive Behavioral Therapy
• Group Therapy
• Meeting Facilitation
• Front desk
• Sales support
• Hotel experience
• Windows
Barbara Moberly
EXPERIENCE
January 2020 - Current
Food Delivery Driver DoorDash & GrubHub Grand Junction, US January 2020 - Current
Delivery Driver Door Dash, Grubhub Instacart, Uber Eats Grand Junction, US
January 2016 - Current
Qualified Child Care Provider Grandma Barb's Child Care Grand Junction, US
March 2015 - January 2016
Delivery Driver Domino's Grand Junction, US
• Picking up food at local restaurants
• Delivery food
• Use Google Maps
• Excellent knowledge of Grand Junction, Clifton, Fruita, Palisade
• Excellent Customer Service
• Excellent Cashiering & money handling experience
• Customer service, delivering food and groceries
• Using Google maps
• Complete child care, activities, learning, development, personal care Assisted in developing and implementing lesson plans to meet the individual needs of each child.
•
Provided a safe, nurturing and stimulating environment for children to learn and grow.
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• Maintained daily records of activities, behaviors, meals and naps. Observed children's behavior and development, communicate information with parents.
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Organized age-appropriate activities such as games, arts and crafts and outdoor play.
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Taught basic skills such as personal hygiene, social manners and appropriate behavior.
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• Read books aloud to small groups or individual children.
• Assisted with feeding infants and toddlers during meal times. Encouraged positive interactions between children by providing supervision at all times.
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Developed positive relationships with families by communicating regularly about their child's development.
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Provided excellent customer service by answering inquiries about products or services being delivered.
•
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
•
• Picking up food at local restaurants
• Delivery food
• Use Google Maps
• Experience working with students
• Documentation review
• Medicare
• Typing
• Guest services
• Medication Administration
• Child & Family Counseling
• Applied Behavior Analysis
• Behavioral Health
• Mental Health Counseling
• Behavior Management
• Multi-line phone systems
• CSS
• Forklift
• Microsoft Access
• Food service
• Financial services
• Microsoft Office
• Supervising experience
• Customer service
• Experience with children
• Administrative experience
• Fundraising
• Microsoft Excel
• Retail sales
• Cash handling
• Microsoft Word
• Conflict management
• Motor Vehicle Operation
• GPS Navigation
• Smartphone operation
• Mileage Tracking
• Safe Food Handling
• Clean Driving Record
• Customer Service
• Time Management
October 2013 - February 2015
Bakery Stocker Clerk Albertson's Food Center Grand Junction, US May 2012 - October 2013
Cashier/CSR Loco Food Store Grand Junction, US
• Excellent knowledge of Grand Junction, Clifton, Fruita, Palisade
• Excellent Customer Service
• Excellent Cashiering & money handling experience
• Customer Service
• Cake decorating
Packaging, labeling, pricing and displaying, merchandising bakery product
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• Merchandising, building displays
• Processing outdated product and reducing prices
• Baking bread
• Slicing bread
• Unloading bakery freight to freezer
• Getting bakery products ready for next days baking
• Stocked shelves with breads, pastries, cakes, and other baked goods.
• Rotated stock to ensure freshness and quality of products.
• Maintained a clean and organized work area in the bakery department.
• Checked expiration dates on all perishable items to ensure freshness. Ensured that merchandise was properly priced and labeled correctly according to company standards.
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• Assisted customers in locating desired items within the store. Restocked empty shelves with new product as needed throughout the day.
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Responded promptly to customer inquiries about products or services offered by the bakery department.
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Provided excellent customer service at all times while interacting with customers in a friendly manner.
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Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
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Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
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• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures. Processed returns and exchanges of merchandise in accordance with store policies.
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• Balanced daily transactions on a computerized point-of-sale system. Conducted price checks for special orders or discounts as requested by customers.
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Assisted customers over the phone regarding store operations, product information and order placement.
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Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
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Ensured compliance with all safety regulations within the store environment.
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Provided excellent customer service while promoting loyalty programs to increase sales potential.
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Organized promotional displays or arrange merchandise on counters or tables to promote sales.
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• Reconciled transactions at end of shift using appropriate forms and March 2011 - May 2012
Cashier/CSR Kmart Corporation Grand Junction, US October 2008 - January 2011
Caregiver Home Health Care Agency Grand Junction, US January 2007 - October 2008
Direct Support Aide A-Better Grand Junction, US
reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
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Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
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Operated cash register or POS system to receive payment by cash, check and credit card.
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Accepted cash and credit card payments, issued receipts and provided change.
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Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
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Provided excellent customer service while promoting loyalty programs to increase sales potential.
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Greeted customers and answered any questions they had about the store's products and services.
•
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
•
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures. Processed returns and exchanges of merchandise in accordance with store policies.
•
• Balanced daily transactions on a computerized point-of-sale system. Conducted price checks for special orders or discounts as requested by customers.
•
Assisted customers over the phone regarding store operations, product information and order placement.
•
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
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Working in a day program planning activities with adults with disabilities, monitoring, documentation, money management, boundaries, activities of daily living, QMAP, and medication reminders, reading, and writing, history
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Socialization and community involvement, employment and work environments
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Assisted individuals with physical, emotional and intellectual disabilities in daily living activities.
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• Provided individualized support to meet each person's needs.
• Created and implemented behavior plans for residents as needed.
• Encouraged clients to participate in leisure activities.
• Maintained accurate records of client progress and behaviors. Developed positive relationships with clients by providing compassionate care.
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Responded quickly and appropriately to emergency situations involving clients or staff members.
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May 2005 - September 2007
Direct Support Professional Strive Mesa Developmental Services Grand Junction, US
December 2000 - August 2004
Caregiver/Personal Care Assistant/ Homemaker Heritage Senior Homes Grand Junction, US
August 1996 - February 2002
HBA Cosmetics and Garden Center Walmart Corporation Grand Junction, US
September 1997 - September 1998
Cashier/Customer Service Sutherland Lumber Company Grand Junction, US
March 1992 - December 1993
Bakery Stock Clerk Steeles Market Fort Collins, US Facilitated recreational activities both onsite and offsite that promote learning and socialization skills.
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• Utilized appropriate crisis intervention techniques when necessary. Personal care, planning activities, QMAP, activities of daily living, social independence, monitoring and documenting daily activities and health issues according to clients care plan
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Assisting with transportation and getting clients out into the community for activities or for work purposes
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• Maintaining a positive and safe work environment Personal care, providing, Caregiver, preparing meals, laundry, cleaning, dishes, medication reminders
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• Customer service
• Cash register
• Money handling
• Math
• Stocking merchandise
• Returns and Go backs
• Making signage for merchandise
• Using hand held for various store procedures
• Orders and restock
• Keeping areas clean and tidy
• Customer service
• Cashier money handling
• Bagging products
• Looking up products on computer for on hand supply and purchase
• Returns
• Stocking merchandise at registers
• Cleaning, trash, sweeping, making coffee
• Customer Service
• Cake decorating
Packaging, labeling, pricing and displaying, merchandising bakery product
•
• Merchandising, building displays
• Processing outdated product and reducing prices
• Baking bread
• Slicing bread
• Unloading bakery freight to freezer
• Getting bakery products ready for next days baking EDUCATION AND TRAINING
September 2024
Bachelor's History and Christian Counseling
Liberty University Online, Lynchburg, VA
May 1986
Associate's degree American History
Colorado Mesa University CMU, Grand Junction, CO
Diploma Associate History
Central High School Mesa State College, Grand Junction, CO CERTIFICATIONS
• First Aid Certification
• Food Handler Certification
• CDL
• Driver's License
• CPR Certification
PERSONAL INFORMATION
Authorized To Work: US
Contact this candidate