Truck Driver Customer Service

KEITH BLAKE SR.

**********.**@*****.*** 813-***-**** Brandon, FL 33511

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs. I have 32 years of driving experience. Safe Driving

Equipment Operation

Delivery Scheduling

Trained in Florida safety regulations

DOT Compliance

OTR Driving

Dependable and reliable

Inclement weather driving

OTR Truck Driver Swift Transportation - Ocala, FL 03/2024 - Current Provided customer service by responding to inquiries about services offered or directions to destination locations. Verified load against shipping papers to ensure accuracy of shipment. Communicated with dispatchers regarding pickup and delivery times. Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations. Transported goods to and from specified destinations in accordance with delivery schedules. Ensured prompt delivery by following assigned routes and complying with traffic laws. OTR Truck Driver Centerline Drivers - Tampa, FL 10/2023 - 02/2024 Resolved customer complaints regarding services rendered or goods delivered in a timely manner. Complied with all applicable laws and regulations governing the transportation industry. Kept records of mileage traveled and fuel costs incurred throughout trips. Adhered strictly to safety requirements set forth by company policies and government regulations. Provided customer service by informing them of delivery times or any delays that may occur during transit. Loaded and unloaded freight in a safe and timely manner. Car Transporter Freda's Car Carrier - Tampa, FL 05/2023 - 09/2023 Verified that all cargo was properly secured before transporting it to its destination. Assisted customers with loading and unloading vehicles from car transporter trailer as needed. Provided exceptional customer service at each pickup and delivery location by answering questions and addressing concerns promptly and courteously.

Loaded vehicles securely onto car transporter trailer utilizing winch, wheel straps, and chains. Transit Bus Operator Hillsborough Area Regional Transit - Tampa, FL 04/2010 - 05/2023 Responded to customer inquiries regarding routes, schedules, and transfers. Assisted customers in locating information about destinations or connecting routes. Reported any mechanical problems or incidents that occurred during transit operations. Managed time effectively by arriving at stops on schedule according to route times. Maintained professional demeanor when dealing with difficult customers or situations. Followed emergency procedures in case of accidents or other dangerous situations. Summary

Skills

Experience

Mckinley Technology High School Washington, DC 05/1986 High School Diploma

CDL Class A

Education and Training

Certifications

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