Customer Service, Organizational Skills, Attention to Detail

ANALISE

CARTER

Hyrum, Utah

406-***-****

***************@*****.***

https://learn.snhu.edu/d2l/eP/presentati

ons/presentation_preview_popup.d2l?p

resId=916408

About

Personable and dedicated worker with extensive

experience in customer service. Solid team player

with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to

maintain customer satisfaction and contribute to

company success. Articulate, enthusiastic, and

results-oriented with a demonstrated passion for

building relationships, cultivating partnerships, and growing businesses. Highly motivated employee

with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised

and quickly mastering new skills.

Experience

Waitress/Bartender

Olive Garden Logan, Utah February 2022-

Current

• Greeted customers, answered questions,

and recommended specials to increase

profits

• Addressed concerns or complaints

quickly to improve service and escalated

more advanced issues to management

for resolution

• Resolved customer concerns with

friendly and knowledgeable service

• Welcomed guests with a personable

attitude and brought beverage orders

while reviewing menu options

• Developed strong and lasting resident

relationships

• Handled special customer requests for

separate checks and menu substitutions

Bartender

The Edge Restaurant Hamilton, Montana June

2019-November 2021

Education

Highschool Diploma

Franklin County Highschool,

Preston, ID

May 2015

Developmental Psychology/Forensic Psychology

Southern New Hampshire University,

Manchester, NH

https://learn.snhu.edu/d2l/eP/presentations/present ation_preview_popup.d2l?presId=916408

• Organized bar inventory and storage

procedures to keep stock within

• Experienced bartender at optimal levels

and meets expected customer demands

• Adhered to state laws regarding alcoholic

beverage services and customer

regulations

• Resolved customer complaints in a

professional manner.

• Developed good working relationships

with fellow employees through effective

communication.

Caulker/Painter

Trails West Trailers Preston, Idaho May 2015-

July-2018

• Worked in a team environment to

maintain high levels of productivity

• Painted trailers using brushes, spray

guns, and paint rollers

• Operated power sprayers and hand tools

to prepare and paint large areas

• Applied primer, paints, varnishes, and

lacquers to walls and surfaces using

traditional and sprayer methods

• Applied putty, wood filler, spackling, and

caulks to prep uneven surfaces and fill in

holes

Cashier/Manager

Burger King Preston, Idaho April 2013-

March 2015

• Answered questions about store

policies and addressed customer

concerns

• Operated cash register for cash, check,

and credit card transactions with

excellent accuracy levels

• Worked flexible schedule and extra shifts

to meet business needs

• Operated cash register to record

transactions accurately and efficiently

Skills

• Teamwork and Professionalism in Interpersonal

Relationships

• Hospitality and Guest Service

• Reliability

• Self-Motivation

• Multitasking

• Ability to Lift 30 Pounds

• Multitasking and Prioritization

• Performance Improvement

• Customer care

• Independent judgment

• Phone Etiquette

• Organization

• Hardworking

• Active Listening

• Attention to Detail

Contact this candidate