Project Management Manager
Resume:
Ross R. Nunamaker
Marketing, communications, analytics, and project management professional
Professional Summary
My marketing, communications, and analytics experience led to my becoming a project manager in more recent years. Developing marketing programs led me to implement the required technologies and select the appropriate vendors required for the work to be done. I've worked within services/marketing, IT, and external agency perspectives for national and international companies (B2B and B2C), government entities, non-profit organizations, and universities.
Work Experience
Nazareth Area School District, Oct 2023 - Current
Associate Teacher:
● Work with special needs and at-risk students to provide support and encouragement for them to be successful
● Member of the coaching staff of the Nazareth High School Women’s Wrestling Team
● Committee member of the Nazareth Area Blue Eagle Athletic Hall of Fame
Contract IT, April 2020 - Jan 2023
Worked within the IT department supporting business units to provide website development and maintenance management, software application upgrades, legacy system upgrades to new platforms, solution integrations, external solution provider selection, and self-hosted to cloud-based hosting.
KWALL, Web Development Project Manager: Focus on university websites and portals. Account management ensured the scope of work was, and staff resources were secured to ensure the project was delivered based on contract terms.
Siemens-Healthineers, IT Project Manager: Supported the training and learning systems for both internal and external users globally. Ensured learning systems solutions were updated and ready based on pre-set training schedules by the global training team. Evans Network, Technical Project Manager: Supported the upgrade of a proprietary web application for external users. Nazareth, PA 18064
********@*****.***
TheNunamakerGroup.com
linkedin.com/in/nunamaker
Education
University of Arizona
● B.A. (1995)
Interdisciplinary Studies
(Political Science, History,
and Philosophy)
● Certificate of
Concentration in Middle
East Studies
● Internship, U.S.
Information Agency,
Editorial Assistant, Al-Majal
East Stroudsburg University
● The graduate program in
Secondary Education
(1997-1998)
● Completed 15 credits
● 3.6 GPA
Certifications
University of California,
Berkeley, Haas School of
Business
● Project Management
Certificate Program with
Distinction (2016)
Dartmouth College, Tuck School
of Business
● Pharmaceutical
Management Development
Program (2002)
Google Analytics Academy
● Advanced Google Analytics
(2020)
Scrum Alliance
● Certified Scrum Product
Owner (2017)
Air Products, IT Applications Project Manager: Supported projects internationally and across divisions and departments including: transitioning financial institutions (T&E and P card) from AMEX to Citibank with Concur integration, switching Peru to Santander bank, identifying and selecting a new marketing automation vendor (HubSpot) for the U.S. marketing team, upgrade and/or performance enhancements of existing solutions, replatforming legacy solutions, SAP implementation
(HR module in Saudi Arabia) and development of a new IT solution allowing global tracking of tank data to various business units (Testing team in England and Development team in China).
Mediacurrent, Oct 2016 - Jan 2020
Website Project Manager:
Worked across projects for clients in Government, B2B, B2C, Non-Profit, and University sectors both nationally and internationally. In addition to site builds and site maintenance, I worked with the accessibility and training teams to deliver exceptional digital experiences. Commonwealth of Massachusetts: Managed thirty employees in support of the Mass.gov digital team to deliver web services across the state and was project manager implementing a Real ID decision tree for constituents.
Verifone: Managed the launch of a multi-language, multi-site with 30 global regions. Built an executive dashboard to visualize site improvements and inform future development.
Additional Clients: Curtiss-Wright, IDI Logistics, the Truth Initiative, The Smile Train, Georgia Public Television, University of Georgia, Vanderbilt University, and more.
Olympus of the Americas, Dec 2010 — Oct 2015
Manager, Online Marketing Strategy and Analytics
Responsible for the digital marketing platform (marketing operations), the online marketing strategy and tactics (marketing manager), and defining benchmarks and measuring for key performance indicators
(analytics) across the Medical Systems Group.
Marketing Operations:
● Selected the web content management system (Drupal)
● Managed vendor selection
● Project managed the build of the U.S. site
● Appointed product owner post-launch
● Added a content hub, expanding the platform to all of the Americas at no additional cost while gaining operational efficiency, meeting regulatory requirements, and allowing for localization and translation
● Integrated a CDN, exit surveys, Google Analytics, ExactTarget, and links to existing customer portals and resources to the site The Nunamaker Group
Projects
Online Marketing Strategy
● NDA (2017)
● Brown-Daub Chevrolet
(2010)
Consultant
● Corey Lewis Racing (2009 -
2013)
● Nazareth Center for the
Arts (2009 - 2011)
Founder/Writer
● News Over Coffee (2004 -
2011)
Political Consultant and
Campaign Manager
(1993 - 2005)
● PA Gubernatorial Campaign
● PA Auditor General
Campaign
● PA State Senate Campaign
● PA State House of
Representatives Campaign
● Northampton County
Executive Campaign
Broadcasting and Journalism
(1996 - 2005)
● ESPN Radio, AM 1230
(2001 - 2005)
● The US (1997 - 2002)
● Service Electric TV 2
Sports, (1999)
● WEEX, AM 1230 (1996 -
1999)
Management and
Communications
● Campaign Management
● Consulting
● Contract Management
● Corporate Communications
● Excellent Communication
● Interpersonal
Communication
● Project Management
Marketing Manager:
● Worked with the product marketing teams across nine medical specialties to enhance and expand their digital presence as new opportunities were made available to them through digital platform development
● Website marketing leads increased by 266% due to the optimized site on a new platform, expanded digital marketing campaigns, and utilization of tracking codes and custom 800 numbers
● Implemented multiple paid search (AdWords) campaigns driving leads to inside sales and achieving as high as a 6% Click Through Rate compared to a 2% Adwords average
Analytics:
● Established KPIs for digital marketing channels
● Defined measurement points for each channel to indicate performance level
TALLEY MANAGEMENT GROUP, Sep 2000 - May 2009
A non-profit association providing training, development, and executive education for pharmaceutical marketers. The original organization, HMC Council, merged with the MMA and MHMA to form the HCMA, at which time the Talley Management Group began to oversee operations. Account Executive:
● Migrated and integrated business operations from the MMA and HMC to the Talley Management Group and newly formed HCMA
● Launched HCMA, conducted the largest industry awards program
(record 940 entries), 3-day annual conference, two training programs, printed membership directory w/advertising, and printed three 16-page newsletters in the first six months of operation
● Led the integration of the HCMA database into iMIS, then from iMIS to cloud-based Avectra
● Led the integration of a learning management system with Avectra utilizing a single sign-on for members
Membership Manager:
● Increased membership by 24.7% following a 3-year decline, resulting in a $34,000 increase in revenue
● Boosted revenue and decreased expense of the printed membership directory
● Created partnerships with member companies to increase member benefits
Communications Manager:
● Re-launched the newsletter by reconsidering vendors, production process, content, and distribution cycle, resulting in the conversion of an annual net loss into a revenue stream. Over five years, these changes represented a 6% swing in the overall operating budget - from a loss to a gain.
● Worked with the Board and a vendor to develop and implement the re-brand of the organization.
Professional Skills
● Active Listening
● Advanced Problem Solving
● Analytical and Critical
Thinking
● Budgeting
● Client Communication
● Critical Thinking
● Functional and Business
Requirements
● Gap Analysis
● Organization and Time
Management
● Problem-Solving
● Project Planning and
Development
● Release Planning
● Search Engine Optimization
● Self-motivated
● Strategic Planning
● Team Bonding
● Traffic Analysis
● Web-based Reporting Tools
Public Speaking
● NYC Baruch College,
Tolkien Society (2024)
● Oxonmoot, the JRR Tolkien
Society Annual Conference
(2021, 2022, 2023, & 2024)
● Digital Marketing Medical
Devices West (2015)
● Nazareth HS, Digital
Marketing (2015)
● Acquia “Engage” (2014)
● Birds of a Feather,
DrupalCon, Austin (2014)
● Digital Marketing - Medical
Devices West (2014)
● Digital Pharma East (2014)
● Change Management
Summit (2014)
● Digital Marketing - Medical
Devices West (2013)
● WDIY Pints & Policy (2010)
● Lehigh University School of
Journalism (2009)
● NYSAE’s Ready, Set, Change
(2008)
Program Manager:
● Grew membership by 7.6%
● Built a database that served as the association management solution for membership, events, and outreach, allowing the ability to target market to both members and prospects Nazareth Area School District, Jul 1998 - Jul 2000 Director of Administrative Services (Athletics, Facility Scheduling, and Transportation):
● Annual budget of $2.3
● Implemented transportation software to increase efficiency and the ability to test routes without having buses run them, which saved money on fuel, and revised routes to maximize state reimbursement
● Built databases to manage the scheduling of all athletic events and the scheduling of facilities by non-school groups
● Wrote a coach's manual outlining all the policies, procedures, and expectations
● Revised the Facility Use Policy and procedure as previously, each building principal handled this request differently. The Nunamaker Group, 1993 - Current
Created as a business name for various freelance, contract, and entrepreneurial activities. These include media, social media, non-profit management, sponsorship solicitation, and marketing. Coaching
● High School Women’s
Wrestling, Nazareth,
Volunteer Assistant Coach
(2023-current)
● High School Men's
Wrestling, Pleasant Valley,
Head Coach (2022-2023)
● High School Men's Tennis,
Nazareth, Head Coach
(1998-2000)
● Youth Wrestling, Lower
Nazareth, Assistant Coach
(1997-1999)
Community Engagement
● Nazareth HS Blue Eagle
Athletic Hall of Fame
● The Nazareth Center for
the Arts
● Nazareth Main Street
● Nazareth Downtown
Development Committee
● Nazareth Area Junior
Chamber of Commerce
(Jaycees)
● Nazareth Heritage Society
● Nazareth Area School
District Gifted Education
Task Force
Association Membership
● J.R.R. Tolkien Society
● The Drupal Association
● The Digital Analytics
Association
● American Society of
Association Executives
● National Wildlife
Foundation
● The Philadelphia Zoo
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