Customer Service Insurance Agent
Resume:
Daira Cabrera
Hialeah, FL *****
*************@*****.***
Professional Summary
I am a dedicated and highly responsible professional with a strong commitment to helping others. My background encompasses diverse experiences, including customer service and the health insurance industry, where I have learned my communication skills and gained a comprehensive understanding of client needs and problem-solving. Additionally, I have experience in child and pet care, along with volunteer work at a library, which reflects my ability to manage a range of responsibilities with precision and diligence. I am a quick learner, driven to contribute meaningfully, and consistently strive to deliver a positive impact in every role I undertake.
Willing to relocate: Anywhere
Work Experience
Babysitter
Hialeah, FL
Taking care of kids from ages 6-12
Insurance Agent
Caley insurance-Hialeah, FL
October 2024 to January 2025
As a health insurance agent, I helped clients navigate insurance options, ensuring they understood coverage and benefits. I consistently met sales targets by delivering personalized solutions, maintained compliance with industry regulations, and built strong client relationships through excellent service and problem solving.
Customer Service
Caley insurance-Miami, FL
October 2024 to January 2025
As a customer service representative, I assisted customers by addressing inquiries, resolving issues, and providing product information. I maintained a high level of professionalism, effectively handled complaints, and ensured customer satisfaction. My role involved multitasking, managing high call volumes, and adapting to various customer needs while consistently delivering quality service. Sales Representative
Cutco-Hialeah, FL
July 2024 to September 2024
As a sales representative at Cutco, I sold kitchen knives and tools directly to customers, giving presentations to show how the products could meet their needs. I consistently surpassed my sales goals by building strong relationships and providing excellent customer service, which led to repeat business and referrals. My focus on understanding each customer’s needs helped me succeed in this role. Library Volunteer
JFK Library-Hialeah, FL
August 2023 to December 2023
• Adapts to new tasks swiftly, meets deadlines, and collaborates effectively, ensuring team success.
• Demonstrates strong work ethics and punctuality, contributing reliably to team goals.
• Thrives in team settings, actively seeking feedback to enhance skills and drive project success.
• Focused on delivering high-quality work within timelines, achieving consistent results.
• Eagerly takes on new tasks, learns rapidly, and ensures dedicated contributions to projects. Education
High school diploma or GED in Accounting
Miami Dade College
Present
Senior High School Education
Imater Academy High School - Hialeah, FL
August 2020 to July 2024
Skills
• Nannying
• Tutoring
• Pet Sitting
• Customer Service
• Organizational skills
• Behavior Management
• Babysitting
• Sales Experience
• Childcare
• Pet Care
• Animal Care
• Time management
• Customer service
• Phone etiquette
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
Driver's License
March 2022 to August 2030
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