Operations Manager Vendor Management

DYTICE GRAYSON

312-***-**** Atlanta, GA ***********@*****.*** linkedin.com/in/dytice-grayson OPERATIONS MANAGER

Results-driven leader adept at driving operational excellence across industries through cost management, preventative maintenance, vendor management, and asset management. Exemplary history of driving change, implementing strategies, and maintaining efficiency. Demonstrates leadership by supervising diverse teams, fostering cohesion, and developing policies to enhance business performance.

Core Competencies

P&L, Cost Control & Budgeting

Vendor Management

Process Improvement

Team Leadership & Development

Project Management

Facilities Management

Procurement & Contract

Negotiation

Operational Efficiency

Risk Management & Compliance

Strategic Planning

Crisis Management

Financial Reporting & Analysis

PROFESSIONAL EXPERIENCE

KELLY MITCHELL STAFFING CONSTRUCTION CONTRACTS MANAGER ATLANTA, GA JUN 2024 – AUG 2024 Managed a $1.8M construction procurement project, overseeing the drafting and negotiation of contracts, coordinating insurance requirements, processing purchase orders, and tracking change orders. Ensured the timely and successful execution of all project phases, including initiation, planning, and monitoring, while mitigating risks and maintaining compliance with legal standards. Streamlined project workflows, enhanced team collaboration, and facilitated data-driven decision-making through comprehensive reporting.

Produced and compiled comprehensive reports for project teams and stakeholders, enabling data-driven decision-making and maintaining project transparency.

Processed and tracked change-order requests, minimizing project delays and ensuring compliance with budgetary constraints, minimizing project overages.

Developed and documented workflows, mitigating risks. Implemented improvements enhancing efficiency, reducing disruptions, and optimizing resource utilization. LIDL US NATIONAL CONTRACTS & INVOICE MANAGER ATLANTA, GA JAN 2021 – MAR 2024 Spearheaded national contract negotiations and invoice processing for Lidl's U.S. portfolio. Developed SOPs and KPIs for centralized invoicing, driving significant cost savings through reductions in aged invoices and operational expenses. Fostered strong vendor relationships through regular meetings while ensuring compliance and accuracy across national operations.

Delivered leadership in managing cost systems and providing detailed financial reports to senior executives. Optimized budget control and decision-making processes, contributing to overall financial performance.

Analyzed and reconciled domestic invoices, ensuring accuracy and consistency across national operations, leading to a streamlined invoicing process that reduced errors by 25%.

Managed cost systems, providing detailed operational reports to senior leadership and leveraging data insights to optimize budgeting and cost controls across X regions, resulting in 13% operational savings.

Implemented and managed national invoicing processes, creating data-driven visual tools, charts, and reports that enhanced decision-making and reduced processing time by 17%.

Promoted from Regional Cost & Systems Manager to National Contracts & Invoice Manager due to outstanding performance and leadership in managing regional budgets and presenting quarterly business reviews. Dytice Grayson Pg. 2

THE NORTHERN TRUST COMPANY FACILITIES MANAGER OFFICER CHICAGO, IL DEC 1996 – JUN 2019 FACILITIES MANAGER OFFICER JAN 2015 – JUN 2019

Managed construction procurement projects, overseeing the drafting and negotiation of contracts, coordinating insurance requirements, processing purchase orders, and tracking change orders. Ensured the timely and successful execution of all project phases, including initiation, planning, and monitoring, while mitigating risks and maintaining compliance with legal standards. Streamlined project workflows, enhanced team collaboration, and facilitated data- driven decision-making through comprehensive reporting.

Spearheaded the transition to a mobile work order system, generating cost savings of over $100k annually while reducing the department’s carbon footprint by 15%, contributing to corporate sustainability goals.

Served as primary POC on cost management for projects valued at more than $150M. Particularly concentrating on the build-out of two Data Centers. Focusing on cost reduction while maintaining efficiency.

Developed and maintained strong relationships with global vendors, resulting in favorable procurement terms and cost reductions of 10% across multiple facilities.

Collaborated with senior management to bid out RFP for 2M square feet of global facilities, securing contracts that reduced expenditures by 20% and enhanced property management efficiency.

Went above and beyond during a crisis by overseeing repairs for a burst pipe in executive offices after hours, staying onsite to manage the cleanup and fostering strong relationships with staff and vendors. FACILITIES MANAGER FEB 20007 – JAN 2015

Oversaw Northern Trust's day-to-day facility operations, including sustainability initiatives, financial reporting, and maintenance. Played a pivotal role in securing Energy Star certifications and transitioning the company's database to WageWorks, resulting in operational cost savings and improved employee benefits. Generated financial reports, managed parking systems, and streamlined work order processes, enhancing facility utilization and reducing maintenance response times.

Led a successful transition of the company’s database to WageWorks, enabling pre-tax deductions for employees and generating cost savings of $250K for the company.

Generated monthly financial reports, including variance analysis, which provided management with actionable insights to optimize budget allocation.

Managed operations of a parking garage system, improving facility utilization by X% and increasing revenue by 20% through optimized space management.

Processed and delegated work orders through the CMMS system, ensuring timely resolution of maintenance requests and reducing response times by 15%.

OTHER OPERATIONAL ROLES DEC 1996 – FEB 2007

EDUCATION

DePaul University - Chicago, IL

Bachelors: Business Administration & Management, Operations TECHNICAL SKILLS

Utility Insight Systems, Peoplesoft, Corrigo, eProcurement, Federal Repository, Manhattan Centerstone Elias, BMS, Share-Point, Compass

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