HR Professional

Faith Odoom

Gainesville, GA ************@*****.*** 269-***-**** LinkedIn Profile

Professional Summary

Results-driven Human Resource Professional with experience in employee onboarding, HR operations, and process improvement. Skilled in HRIS systems, compliance, and talent acquisition. Adept at managing HR transactions, streamlining onboarding processes, and enhancing employee experience.

Education

Eastern Michigan University – Ypsilanti, MI

Master of Science in Human Resource and Organizational Development 12/2020

- Member, Society for Human Resource Management (SHRM)

- Member, The National Society of Leadership and Success (Honor Society) University of Akron – Akron, OH

Bachelor of Science in Organizational Supervision 12/2016

- Dean’s List

Work Experience

• Onboarding Coordinator

Henry Ford Health System – Detroit, MI 11/2020 – Present

- Serve as the main point of contact for new hire onboarding, ensuring completion of background checks, pre-employment screenings, and paperwork.

- Implemented process improvements to enhance the onboarding experience during COVID- 19.

- Manage HR transactions, including promotions, transfers, and system updates.

- Maintain accurate case documentation in CRM and HRIS systems.

- Support continuous improvement initiatives in HR operations.

• Guest Service Representative

Extended Stay America – Detroit – Ann Arbor, MI 05/2015 – 11/2020

- Ranked in the top 10% for customer issue resolution.

- Managed follow-ups with over 100+ guests weekly, ensuring satisfaction and service excellence.

- Collaborated with team members to optimize sales and customer service strategies.

• Human Resources Intern

Eastern Michigan University – Ypsilanti, MI 05/2018 – 12/2018

- Reviewed HR documentation for accuracy and compliance.

- Conducted research and analysis for payroll, COBRA, disability, and FMLA processes.

- Assisted with HR data management and reporting to support decision-making. Skills & Technologies

- Employee Onboarding & Orientation

- HR Operations & Compliance

- HRIS & CRM Systems

- Talent Acquisition & Recruitment Support

- Microsoft Office Suite (Excel, PowerPoint, Outlook,Word)

- Time Management & Communication

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