Customer Service Store Manager
Resume:
Craig R Singletary, Jr.
*******************@*****.***
Professional Summary
Multi-tasking manager, who is well-known for creating positive environments where employees can thrive and succeed. I am very detailed and well-aware of direct competitors and their strategies. Pursuing a new role where hard work and dedication will be highly valued. I am a qualified manager with 10+ years of experience in fast-paced customer service environment, who is personable and professional under pressure.
Skills
Job inspections
Staff management
Operation management
Business planning
Sales and marketing
Customer Service
Customer expectations management
Work History
Ross Dress for Less
Assistant Manager 11/2023-Present
Receive and process incoming merchandise
Make a weekly schedule
Control shrink
Train new personnel
Complete daily emailed task
DoorDash-Mandeville/Covington
Delivery Driver, 12/2021-Present
Accept, pick up, deliver orders on time
Some orders require me to shop for the customer
Maintain customer relations
Dorignac’s Food Center-Metairie
Seafood Department Manager, 09/2020-12/2021
Order and receive inventory
Assist customers
Train new personnel
Control and eliminate shrink
Cross trained in Meat Department
Dollar General-Abita Springs
Store Manager, 04/2020-09/2020
Hired and trained new personal
Submitting payroll
Receiving inventory
Completing daily emailed task
Knight’s Wrecker Service-Mandeville
Office Clerk, 01/2019-03/2020
Answer phone and dispatch calls.
All the filing and light cleaning
Payroll and run local errands
Send statements and process payments
Release cars in lot
Mimi’s Usual Suspects-Mandeville
Store Manager, 12/2017-04/2019
Maintained store equipment including computers
Supervised a weekly schedule of projects
Created customer relationships
Addressed customer issues
Schedule and assigned daily work for all employees
Organizing office including filing invoices and POs
Operated and maintained cash register
Mandeville Seafood-Mandeville
Assistant Store Manager, 04/2010-12/2017
Processed payments for charges and returns
Immediately addressed problems with customers
Promote quick and successful resolution.
Coached teammates on effective upselling
Managed staffing request and schedules
Education
High School Diploma: 2001
Fontainebleau High School-Mandeville, LA
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