Social Media Communications Specialist
Resume:
RACHAEL JAMES
COMMUNICATIONS SPECIALIST
**************@*****.***
About Me Communications Specialist with a proven ability to create and implement effective communication strategies across digital and traditional platforms. I possess strong written, verbal, and interpersonal communication skills, along with a passion for fostering meaningful connections. My focus is on driving brand visibility, fostering relationships, and supporting organizational growth through strategic communication efforts within your organization, contributing to its growth while gaining further valuable experience. Experience
Sales Assistant
Diosa Jewelry/Diosa Closet
August 2020 - March 2021
Conducted inventory checks to maintain accurate
stock levels and smooth operations.
Managed package deliveries and business errands,
ensuring efficiency and client satisfaction.
Edited and optimized the website to improve user
experience and keep content current.
Created ideas for social media videos and product
offerings, boosting engagement and visibility.
Responded to customer inquiries on the website
and social media, ensuring prompt and professional communication.
Teller/Member Relations
Trainee
Eastern Credit Union
Oct 2022 - Dec 2022
Tasked with giving effective costumer service to
members.
Cross Selling products and services
Handling/Balancing/Organizing cash
Administering AAD loans
RACHAEL JAMES
COMMUNICATIONS SPECIALIST
Communications Officer
The Trinidad and Tobago
Red Cross Society
Aug 2023- Present
Content Creation and Media Relations::
Produced and edited content for various channels,
including press releases, newsletters, and internal communications, ensuring consistency with brand
guidelines.
Managed social media accounts, creating and
scheduling content to increase audience
interaction and growth.
Developed and managed the overall
communications timeline, monitoring deadlines
and keeping deliverables
Monitored and collate analytics, mapping social
media engagements, website traffic and
coverage of the organization stories by traditional media
Scheduled and prepare Quarterly newsletter
Coordinated media interviews for staff, members
and stakeholders
Maintained an up to date media list to foster
positive media coverage
Designed and executed comprehensive
community engagement strategies for the TTRCS,
utilizing diverse tools to address engagement
gaps, and implemented evaluation metrics to
assess and enhance community interaction and
accountability.
Retrieving important files from vault
Filing out/retrieving/administering relevant forms and information such as bank statements,
Identification cards, Family indemnity plans, death claims and more
Develop and Implement Communications
Strategies: Designed and executed effective
marketing and communications strategies,
integrating content management across digital
media platforms to enhance public engagement
and internal communications.
Expertise
Media Relations
Content Creation
Public speaking
Critical thinking
Social Media Management
Event Coordination
Strategic Communications
Public Relations
Graphic Design
Research and Analysis
Writing and Editing
Organization
Computer Literacy
Technical Proficiency
Collaborative
Adaptable
Education
The University of The West
Indies Open Campus St.
Augustine
Communication Arts
Certificate Program
2016-2017
The University of The West
Indies St. Augustine
2nd class honors
BA Communication Studies
2017-2020
Awarded 2nd place Director’s
award in Communications Arts
programme
Reference
Sádé Budhlall
Volunteer Coordinator at
The Trinidad and Tobago Red Cross Society
Creative Designer of solacreative
Phone: 868-***-****
Email: **********@*****.***
Bekim Rauseo
Digital Consultant DGTLMSS+Solutions
Phone: 868-***-****
Email: *******@***********.***
Contact this candidate