Patient Access Insurance Verification

Rondi Manas

***** ****** *** *** ***, Fort Worth TX, 76177 682-***-**** **************@*****.*** Objective

• Healthcare professional with robust background in patient access services, bringing valuable experience in managing patient admissions and insurance verification. Adapt at streaming administrative process to enhance patient satisfaction and operational efficiency. Known for strong team collaboration and adaptability in dynamic healthcare environments, ensuring smooth workflow and positive patient experiences.

Education

HIGH SCHOOL DIPOLMA MAY 1988 CHRISTIAN TEMPLE

Certifications

• (CHAA) CERTIFIED HEALTHCARE ACCESS ASSOCIATE

Skills & Abilities

• PATIENT CONFIDENTIALITY

• MEDICAL TERMINOLOGY

• VERBAL AND WRITTEN COMMUNICATION

• ROOM CONTROL

• OUTPATIENT PROCEDURES

• CHECKIN

• INSURANCE VERIFICATION

• EPIC

• RECONDO

• AVAILITY, ZKEEP, TMHP, NOVASPHERE

• WEB MD

• BEACON

• ALL SCRIPTS

• MEDITECH

2

Experience

PATIENT ACCESS SERVICES REPRESENTIVE BAYLOR SCOTT AND WHITE 05/2000 – 08/2024

• Improved patient satisfaction by efficiently registering patients and verifying insurance information.

• Secured patient information and confidential medical records in compliance with HIPPAA privacy rule standards to protect patient’s privacy.

• Determined patient financial needs and referred eligible patients to obtain financial assistance within Baylor financial programs.

• Collected and entered patient demographic and insurance data into computer database to establish patient’s medical record.

• Expedited emergency registration procedures to facilitate immediate medical attention for critical cases.

( Stemi patients, ETC)

• Reduce errors in data entry by meticulously updating patient demographic information as needed.

• Promoted a positive hospital image through exceptional customer service during initial contact with patients.

• Enhanced revenue collection by accurately identifying and obtaining co-payments and deductibles.

• Check in incoming EMS

• Maintain all ED work queues

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