Cindy S. Morgan
E-mail: **************@*****.***
Phone: 714-***-****
Skills & Abilities
Wage Regulatory Compliance
20+ Years Payroll Experience
10+ Years of Payroll Supervisory Experience
10+ Years of Hospital and Union Payroll
Payroll Consolidation Experience
Great organizational and analytical Skills
Multi State Payroll
Exceptional communication and decision making
Bilingual (English and Spanish)
Time management and attention to detail
Payroll/Human Resource software Experience:
Ceridian, Access, PeopleSoft, Lawson, Kronos, UKG, E -Time, Darwin, Taleo On-boarding, Cherwell Ticketing System, Service Now Ticketing, Real Time, T-Sheets, Command Center, Aloha, ADP Workforce, Visual Vault, Paybase, C-Series, Excel Addins, Timebank, UKG
Work Experience:
UCSF Benioff Childrens Hospital
December 2023-Present
Sr Payroll Analyst
Payroll processing for close to 3000 Union hospital employees, complex adjustments and various pay codes.
Responsible for assigned projects, and extensive auditing and analyzing payroll data.
Processing service now ticketing system inquiries and follow up with employees and managers.
Process manual and final checks timely and accurately.
Exercise best pay practices, keeping with all wage regulations.
Run biweekly payroll audits on pay codes and overtime.
Parallel testing and analyzing data to convert to new system for timekeeping and payroll processing.
Boot Barn-Support Center
February 2022-July 2023
Regional Payroll Supervisor
Responsible for the supervision and coordination of the entire payroll department, oversee payroll specialist for each region.
Process multi state payroll, for East, North and South regions, over 9000 employees.
Implement training guides, and payroll processing checklist for efficiency in department.
Identify room for improvement within department procedures, including hiring, coaching, and mentoring staff.
Auditing of all Payroll procedures and payments, including but not limited to the bi-weekly payroll process, to ensure compliance and accuracy.
Processing manual checks and auditing my staff to stay SOX compliant.
Point of contact for escalated issues and concerns for all upper management and employees.
Process special bonus runs, perform audits for payroll accuracy, and year end.
Process tax adjustments for 41 States, and set up new tax ID.
Hoag Hospital
August 2016-February 2022
Payroll Supervisor
Responsible for the supervision and coordination of entire payroll function, including at times processing payrolls and calculating and remitting federal and state taxes in a timely and accurate manner and in accordance with organizational programs, accounting principles and all state and federal regulations.
Auditing of all Payroll procedures and payments, including but not limited to the bi-weekly payroll process, to ensure compliance and accuracy.
Submits payroll tax deposit information to ADP Services and ensure the payroll tax liabilities submitted to ADP are accurate and balanced to all payroll related reports.
Responsible in reviewing ADP Quarterly returns and responds to tax inquiries and coordinates with ADP for any issues. Reviews W2 and coordinates with ADP for any W2 Corrections and making sure all employees were issued a valid W2.
Responsible for overseeing the expense reimbursement application and make sure they adhere to the Hoag reimbursement policy.
Responsible for running BLS quarterly report and submitting them online.
Identifies areas for improvement in current Payroll and implements changes leading to best-practice operations.
Ensures accounting distribution and preparation of deductions while maintaining proper governmental reporting and compliance.
Communicate actively with Payroll Services team, Human Resources, Finance, Accounting and other stakeholders to review cross-departmental impacts.
Participates in timekeeping projects as assigned by the Payroll Director and Payroll Services Manager coordinate with Timekeeping and Kronos analysts for project completion.
Reviews and oversees additions and changes to computerized payroll system. Participates in system upgrade testing and interfaces with G/L system, time and attendance system and outside providers of services.
Develops and mentor payroll staff, monitor job performance and offer frequent feedback, address issues and provide counseling as needed.
Maintains current knowledge of organizational pay practices, payroll administration, California labor laws and federal regulations.
Identifies staff's training needs and implements plans to ensure payroll staff receives necessary tools and education to maintain payroll administration knowledge and ensure compliance with organizational pay practices, California labor laws and federal regulations.
Process bi-weekly payroll for more than 6000 employees using Kronos timekeeping system and Lawson.
Process supplemental check runs, manual checks, Bonus runs, Terminations as needed.
Work closely with Human Resources on all terminations, policies and procedures.
Assist with all communication with managers on termination guidelines and write ups / Counseling of employees.
Analyze and manage Paid Time off Banks, benefit deductions and working closely with all levels of management for payroll - HR concerns and questions.
Lead and train staff on new payroll related processes and procedures.
Responsible for training and implementation of payroll operations policies to ensure that company is following all State and Federal regulations.
Lead the payroll auditing to ensure accuracy of all payroll related matters.
Responsible for garnishment process, expense reimbursements, PTO cash outs, and Tuition Reimbursement.
Calculate retro for employees and keep track of Paid time off donations.
Responsible for administration of PTO banks.
Work closely with staff on new versions of system upgrades and run parallel testing.
Pollys Pies
March 2016-August 2016 (6-month Contract)
Payroll Supervisor
Processing in house payroll for a restaurant chain, for about 1500 employees using a Bi-weekly payroll frequency.
Supervised payroll department of 2 human resource administrators.
Process garnishments, terminations, supplemental check runs and quarterly taxes using Ceridian.
Responsible for all payroll related issues and implementing new procedures and forms for employees.
Worked closely with Human Resource and accounting departments in creating and implementing training material, along with policy and procedures.
Participated in the Safety Committee team to come up with strategies on how to prevent work related injuries and or illness.
American Financial Network
October 2015-February 2016
Payroll/HR Administrator
Process payroll for a mortgage company including calculating commissions, bonuses and all other payroll frequencies using bases points for various loans.
Prepare supplemental paychecks, including but not limited to terminations and payroll advances.
Responsible for all daily payroll operations.
Worked closely with Human Resources on new hires, orientations, and performing new hire training.
Assisted in helping to create job postings and job descriptions.
Manage workflow to ensure all payroll transactions are processed accurately and timely.
Reconcile payroll prior to transmission and validate confirmed reports in ADP Workforce.
Execute ADP time and attendance processing and interface with payroll.
St. Joseph Health System
July 2011 – October 2015
Payroll Analyst/Regional Timekeeper
Process union payroll for multiple hospitals and over 9000+ employees in California and Texas.
Process bi-weekly payroll for all hourly and salary employees using Kronos time and attendance application.
Prepare supplemental payroll and issue manual checks.
Coordinate and process new hires, direct deposits, W-4 and GL files in a timely manner.
Maintain high level of discretion and customer service and experience working in a shared-services environment.
Process corporate payroll and responsible for all employee issues and questions.
Responsible for Kronos timekeeping, correctly importing hours into PeopleSoft System, and processing edits for employees in Kronos.
Reconcile and report all payroll funding to Finance departments and proper business units.
Plan and monitor work production timelines to meet deadlines in reporting.
Work closely with Human Resources and Accounting Department on all payroll matters.
Mainstay Business Solutions
March 2007-April 2011
Payroll Supervisor
Manage and maintain a large client base ranging from 40-45 multi-pay clients and provide high levels of customer service.
Supervised payroll department on all payroll processes and procedures
Trained and mentored staff on new policies, and system upgrades to ensure accurate payroll processing.
Responsible for ensuring accurate payroll processing by collecting and analyzing all data information. Processing bonuses, commissions and all supplemental paychecks.
Work closely with Human Resources on all terminations, new hires and employee related issues. Counseling clients on all issues and concerns related to employees.
Responsible for proper training on managers, for termination processes, new hire and recruiting for appropriate candidates.
Process certified, union and piecework payroll. Created multiple reports by compiling summaries of earnings, taxes, deductions, and all related payroll data.
Process 1000+ employees during a weekly basis billing up to $500,000.00 and more. In addition, handled all client invoicing and collections.
Pacific Dental Services
March 2006-August 2006 (contract)
HR/Payroll Coordinator
Responsible for all new hire paperwork and orientations. Handled Out -of –State payroll for all corporate employees and multiple dental offices.
Administered terminations, unemployment claims and garnishments. Worked with all employee issues and upper management questions and concerns.
Generated payroll for 2000+ employees including Dentist and Hygienist. Created payroll reports for 150+ dental offices.
Performed vacation audits, employee reviews, exit interviews, and leave of absence reports.
Headway Corporate Resources
November 2004-July 2005
Payroll Manager
Managed multiple Payroll departments with over 1000+ employees. Processed Out -of- State payroll for Nevada.
Managed and streamlined payroll processes for internal staff.
Edit, calculate, and process all timecards and invoices.
Assisted Controller with reports and billing.
Worked closely with Human Resources on all employee issues. Counseled clients on employee questions.
Volt Services Group
May 2001-April 2004
On-site Manager/Recruiter/Payroll Representative
Supervised staff as an onsite manager at Hyundai Motor America, one of our largest clients.
Assist in the completion of job descriptions, salary ranges, performance reviews and all other employee concerns.
Trained employees on E-Time and processed payroll. Responsible for all new hire orientations.
Responsible for recruiting candidates from varies recruiting platforms, including job fairs and internet postings.
Interviewed applicants, created job descriptions, negotiated service fees.
Education:
Garden Grove High School Graduate
Attended numerous classes which include but are not limited to.
Ceridian Source
Accounting Principles
Customer Service/Management Training
Kronos Training