Human Resources Employee Relations

Tracy Whitaker

502-***-**** ****************@*****.***

Human Resources Professional

15+ years in Human Resources and benefits administration, including experience in employee recruitment, retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, corporate policies, employee relations, job descriptions and management reports.

HR Skills

Employment Law

FMLA/ADA/EEO/WC

Safety/OHSA

Mediation & Advocacy

HR Policies & Procedures

Corporate Insurances

COBRA/FLSA /HRA

Staff Recruitment & Retention

Employee Relations

Benefits Administration

HR Program/Project Management

Payroll preparation for over 500 EE

Corporate and payroll taxes

Kaizen

Unemployment

Orientation & On-Boarding

HRIS Technologies

Training & Development

Performance Management

Organizational Development

Workers Compensation

401K/ESOP

Professional Experience

GILT GROUPE

HR Generalist October 2023 – Present

Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations

Investigates reported incidents, makes recommendations and conclusions.

Tracks and reports department employee relations metrics.

Conducts all onboarding for new hires

Partners with management on involuntary separations including risk assessments, appropriate approvals, and execution.

Ability to handle sensitive and confidential information with discretion

FORTNA

HR Generalist August 2019 – June 2023

Assist with core HR functions such as benefits administration, employee relations, payroll processing, recruiting, new hire onboarding and annual enrollment.

Supported management with handling and resolving human resources issues on a day-to-day basis.

Communicate information to employees regarding benefits, leave of absence, and paid time off.

Advise and coach line managers on company HR policies, procedures, and best practices.

Approves time records and time off requests, tracking attendance for all hourly manufacturing employees.

Served as the subject matter expert of FMLA policies and process.

BAPTIST HEALTHCARE

Human Resources/Workers Compensation Coordinator Feb 2016 – Aug 2019

Administer audit and provide interpretation of state and federal leave laws company leave of absence and disability policies to include FMLA, ADA workers compensation regulation.

Knowledge of workers compensation law rules and regulations.

Served as the subject matter expert of the workers compensation program under the guidance of the HR leadership and legal department.

Manages secondary stage of workers’ compensation which includes return to work program, report analysis, research claims, coordination with internal WC Reps and Leave Administration; employees, claims adjusters, and outside counsel

LOUISVILLE ORTHOPAEDIC CLINIC SPORTS AND REHAB

Human Resources Manager May 2014 – February 2016

Assist with core HR functions such as benefits administration, employee relations, payroll processing, recruiting, new hire onboarding and annual enrollment.

Communicate information to employees regarding benefits, leave of absence, and paid time off.

ANET Corporation

Human Resources Manager April 2007 – January 2014

Worked with senior management and floor associates to create HR policies and procedures; recruit employees; and develop new hire orientation classes, training, and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues. Manage and set up of all personnel on medical and training requirements.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Negotiated hundreds of salaries offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.

Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.

Assisted with company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide in all locations.

Revised and wrote ADA job descriptions across all levels and 50+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

Trained 300+ members of management and teams on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

Hired in 2007 as Human Resource Manager at the Louisville location, promoted to Director of all locations in 2010.

Analyzed employee turnover data, developed employee retention tools resulting in lower employee turnover 20%

Was successful in keeping our unemployment rate at 3.3 companywide for eight years.

Professional Development:

OSHA 10- Hour General Industry

Adult First Aid/ CPR/AED

Adult Mental Health First Aid

Affiliations:

Member of the Society for Human Resource Management (SHRM)

HRIS/ Payroll Skills:

HRIS applications and Payroll (Paycore for windows, UKG, ADP and Workday)

MS Office (Word, Excel, PowerPoint, Access, Outlook, and Publisher.

Time and attendance software

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