Customer Service Call Center

*** ********* ****

Jonesboro, GA *****

***–***-*884 ************@*****.*** DENESHA SENTER

SKILLS

Good communication skills, Problem solving, Leadership,

Organization, writing, typing and time management

EXPERIENCE

Kroger, Jonesboro, Ga — E-Commerce Manager

March 2018 - Currently Still work there

●Handle customer online orders & Pick customer grocery items in store and issue the order once it's completed and give customers their groceries once they arrive .

●Providing good customer service & making sure all orders are correct

Thoroughbred, Mayfield, Kentucky — Call center (research group)

April 2009 - October 2013

-Call customers, for varies of companies to ensure quality services

-Typing

-Meeting a certain quota for surveys

IHOP, Mcdonough, Ga — server

OCT-2014- JULY 2016

●Take orders and bring customers their food and beverages

●Cleaning tables and put out silverware

●Take customer orders for take out

TRACTOR SUPPLY DISTRIBUTION, Bowling Green, Kentucky- Supervisor

FEB 2011- APRIL 2013

Determine when a product has been distributed, where it is sent and what volume is to be distributed

Manage the warehouse and ensure consumer demands are met and oversee the cost and the amount of distributed products

Analyze data to improve work execution, distributing tasks and managing team schedule

NISSAN (NSA Warehouse)Franklin, Kentucky MAY 2013- SEPT 2014

Inspect car parts on the assembly line and if car part had any defects would send it down a different line for it to be corrected

Silgan plastics Franklin, Ky

OCT 2014 -MAY 2015

Operated with machines and check for defective plastic bottles before they get shipped

EDUCATION

Mayfield High School, Kentucky — Diploma MAY 1997

Contact this candidate