Bene' Waggoner
McKinney, Texas 75070
************@*****.***
Work Experience
FanWorks Dubbing
Administrative Assistant/Manager (Now Owner)
• Operate telephone and social media communications to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments/Meetings.
• Get permissions from Artists to use their content with proper crediting.
• Schedule each of the Voice Actors and Editors based on availability given.
• Receive payment and record receipts for services.
• Transmit information or documents to partners, using computers.
• Hear and resolve complaints from Voice Actors/ Editors or the public.
• Schedule appointments/meetings and maintain and update appointment calendars.
• File and maintain records.
• Manage payments for Editors based or work done and make sure hours/work done is documented.
• Analyze data to determine answers to questions from partners or members of the public.
Cut! By Cinemark
Server
• Receive payment and record receipts for services.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Take orders and ensure the customers receive the items they ordered
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
PINSTACK Allen
Event Coordinator
McKinney, TX
2/2012 - 12/2012
• Organize events and get-togethers and birthday parties.
• File and maintain records.
• Contact guests to confirm attendance and details.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Receive payment and record receipts for services.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Schedule appointments and maintain and update appointment calendars.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Collin College Access Office
Clerk
McKinney, TX
2/2012 - 12/2012
• Provide clerical and computer support in the ACCESS Office(s) which includes data entry, assist with sign-in procedures and policies and answering telephone and email inquiries.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Assist students in a courteous and professional manner to ease their anxiety. Conduct all test-taking activities in an entirely nondiscriminatory manner (in accordance with local laws and regulations) to ensure that all students receive equal treatment.
• Perform assigned responsibilities, duties and tasks according to the established practices and procedures with minimal supervision within the assigned time-frame, while maintaining a professional attitude at all times.
• Serve as readers and scribes when required for student testing.
• Maintain the integrity of the testing room by creating an optimum atmosphere that is secure and free of distractions.
• Schedule appointments and maintain and update appointment calendars.
• Hear and resolve complaints from customers or the public.
William Woods University
Receptionist and Information Clerk
Remote
11/2020 - Now
Prosper, TX
01/2019 - 03/2020
Allen, TX
11/2017- 01/2019
Plano, TX
07/2017-Now
Fulton, MO
8/2014 - 5/6/2017
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Schedule appointments and maintain and update appointment calendars.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Analyze data to determine answers to questions from customers or members of the public.
• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
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Education
William Woods University
Bachelor’s
ASL Studies
Fulton, MO
05/2013 - 5/6/2017
Collin County Community College
Associate's
ASL Interpreting
Plano, TX
05/2017 - 8/2018
Skills
• Systems Analysis
• Management of Personnel Resources
• Social Perceptiveness
• Critical Thinking
• Monitoring
• Active Listening
• Speaking
• Active Learning
• Learning Strategies
• Coordination
• Service Orientation
• Judgment and Decision Making
• Time Management
• Reading Comprehension
• Writing
• Instructing
• Complex Problem Solving
• Systems Evaluation
• Mathematics
• Answering phones
• Transferring calls
• Interacting with people
• Proficient in American Sign Language
• Apart of the National Theater Honor Society ΑΨΩ
References
Kyle Stephan
Graphic Designer
****************@*******.***
Kristy Muller
Insurance Associate
**********@*****.***
Kaitlyn Eagan
Restaurant Manager
********@*****.***