Customer Service Property Manager
Resume:
HEIDI CANTON
Orlando, FL ***** ************@***.*** 509-***-****
OBJECTIVE
To contribute to the growth and operations of a positive organization or individual using my experience for the better of the company.
SKILLS & ABILITIES
Consistent and capable individual that can adept at working in a host of variable environments. Strong business insight with solid interpersonal communication with persuasiveness skills. Effective at building and retaining key customer relationships and influences. Skilled at solutions-oriented educator and individual. Exceptionally in business demeanor and discretion. Highly motivated and able to independently act upon and accomplish goals. Proficient in Microsoft Office, QuickBooks, and various Website programs.
EXPERIENCE
PROPERTY MANAGER OWNER/DEVELOPER
(SPOKANE, WA, OAHU-WAIPAHU, HI, BIG ISLAND- KONA, HI, ORLANDO, FL ) JAN 2014-PRESENT
Owner & developer of management company. Self-management from Washington state, Hawaii (Oahu & Big Island) including Orlando Florida.
ASSISTANT STORE MANAGER (SALES) LOWE’S (WAIPAHU)
APRIL 2017-MAY 2024
$60 million company. Head manager for all sales specialist and Pro department. Working with management team to provide the best customer service while maintaining; Daily to annual reports, Time and order management, scheduling, customer relations, credit, special orders, Deliveries. Handling all daily actives that keep a very strong company to maintain high level of volume of merchandise.. .
INSTALL SALES COORDINATOR LOWE’S (WAIPAHU)
JULY 2014- APRIL 2017
Coordination of all Lowes installations from the time of sale to completion. Communication with customer, vendors & installer. Daily duties included: Vendor shipping details & deliveries. Product staged & ready. Coordinating installers. Completions of projects & overall Customer service. This is a fast pace, multi-tasking job.
MANGER COLOR TYME (WAIPAHU)
FEB 2014- JULY 2014
Full time Management in training in all areas of the company. Sales, inventory, collections, set deliveries, employee management, advertising, sale tracking, General day to day operations for the company.
OWNER & DEVELOPER SPORTCO ATHLETICS (SPOKANE, WA)
JAN 2008- JAN 2014 - RETIRED
Owned & operated all aspects of SportCo Athletics, a sport promotion company with the main focus in Volleyball in the Spokane & surrounding areas. Developed programs such as Camps, Leagues, Tournaments & Club teams from start to finish. Advertising, website, facility rentals, organizing, fundraising, coach selections, training and promotions -getting to working with many great companies local & national. Ages Kindergarten to senior citizens. Year round coaching– individual and groups. Coach training along with a Coach mentoring Programs that far exceed my goals. The last two years added club teams, which leads me to Apex.
PRESIDENT, CO-OWNER & DEVELOPER APEX VB ACADEMY (SPOKANE, WA)
JUNE 2010- PRESENT (SILENT PRESIDENT)
Operations for club from Setting up; Budgets, Uniforms, Facility rentals, Volunteers, Promotions. -Running Board meeting with the Club, EVRA & USVA. Parent meetings, Hello week (completing necessary registrations & paperwork for all organizations involved.) -Team development; Coach interviews, selection, training. Advertising, club promotions. -Additional conditioning training with Rockwood Clinic. -Schedules for Try outs, Practices & Hosting tournament (Including fundraiser & concessions.) -Organizing travel arrangements for large groups in the northwest & out of state events such as Nationals (Florida). Including airfare, transportation, food, lodging & entertainment. Coordinating; Board members, Coaches, Referees, Volunteers, Team Photographer, Scouting Tapes & working with College recruiters.
OWNER & OPERATER DRIVE THROUGH COFFEE SHOP
KODIAK KOFFEE (LINCOLN CITY, OR)
JULY 2010- JULY 2012
Owned & operating one of the busiest drive through coffee shop on the Oregon coast. From open to close– Customer service, Quality, Inventory, Employees, Scheduling, Accounting, Training & Promotions. Closing that one to move closer to home.
OWNER & OPERATER SIT DOWN & DELIERY COFFEE SHOP CAPPICHINO’S INC. (SPOKANE, WA)
JAN 2013- JAN 2014
After having a drive through we started a comfortable yet classy sit down coffee shop. Organized banquets, training new barista. Soon after started a very successful delivery service to local businesses. In December 2013 was approached with an offer to buy out. Offer could not refuse. So we handed over the keys to start a new adventure.
P&C INSURANCE AGENT METLIFE (SPOKE, WA)
JULY 2009- JULY 2012
Main duties included; Sales, Employees, Accounting, Payroll, Promotions, Management of the day to day office task. Working with upper management to achieve & excel past monthly goals. Left this position to start my own company.
OFFICE MANGER UNIQUE CABINETS (SPOKANE, WA)
JUNE 1991- JULY 2009
Kitchen & Bath remodel company–All aspects of running a company without owning the company. From general office duties, managing employees, payroll, scheduling, interior design, many computer programs, to trade show events & sales. Left this position to start my own company.
OFFICE MANGER SEWING STUDIO (SPOKANE, WA)
JUNE 1991- JULY 2009 (AND REOPENED 2013)
National internet Fashion fabric company. Office manager for one of the largest internet fabric companies in the United States. Duties were: Office manager, Customer service, Sales, Purchasing, Website, Hiring & training Employees, Accounting using Quick books, Trade show promotions across the USA. Left this position to start my own company. Reopened when owner passed away to close out & sell.
EDUCATION
EAST VALLEY HIGH SCHOL, SPOKANE, WA
HIGH SCHOOL DIAPLOMA
Graduated with major in business & scholarships in volleyball & basketball.
COMMUNICATION
By now you can see have a wide variety of business skills in many areas. Running most along side one other while starting new careers. Great at multi tasking, working with teams & Individually.
LEADERSHIP
This is my strength. I was a born leader with the desire for business. Not only have I ran multi business but have owners, developed & ran many businesses of my own. I’m not one who backs away from risk..
REFERENCES
UPON REQUEST,
To whom this may concern,
I have had many businesses from owner, developmental to upper level corporate in sales & management. I have a home in Spokane, WA that I’m always remodeling while living here in Hawaii, Florida or more. I have been managing a house with 4 rooms (roommates, individual rooms) since 2014 over on Oahu. Recently just left that rental due to home owner’s situation with family moving in & decided to let it go. Now looking for other rentals here in Kona. Been here in Kona for the last 3 years on leave from Lowes. Excited to get back to more rentals & adding to my profile.
Please get back with me at your earliest convenience to see what I can do for you.
Sincerely
Heidi Canton
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