Customer Service Representative

*** ****** ***** **, *******, AR Cell # 903-***-****

*****-****************@*******.***

Susie Brown

Objective

My objective is to express my interest in bringing my years of experience to your company. I am a

hard working individual seeking opportunities, professional development, as well as, career growth. I have over thirty-nine years experience in banking and accounting and with employment in your company, I will offer my knowledge thru dedication, dependability, multi-tasking abilities and eagerness to learn. I look forward to discussing our potential future. Thank you for your time and consideration.

Experience

Feb 15th 2024 - present Department of Fin & Admn

Accounting Technician

. Customer Service, Review paperwork, Ensuring operations performed in timely manner

. Balance bank statements, audits, key payments

. Prepare reports and correspondence

Aug 26th, 2024 – Feb 1st, 2025 Ward Logging Co.

Accountant

. Payroll

April 14, 2022 – Aug 13 2024 Commercial National Bank

Customer Service Representative

. Open new accounts

. Ira’s, Cd’s, Money Market, train new tellers

. Lock boxes, ATM’s, debit cards, Vault teller

. Open/close branch, Audits, Security

May 2021-January 2022 Gregg Orr Classic Auto Park

Accounting Clerk/ Title Clerk

. Calling for assessments, Titles, Insurance

. Getting inspections, buyers tags, tracking titles

. Putting loan papers together for the folder

. Verifying down payments, do all DMW paperwork

. Working with salesman on commissions

July 2015 to Oct 2020 Ashdown Water Department

Head Bookkeeper

. Payroll biweekly

. Taxes, Insurance and 401k contributions

. Took payments and opened new accounts

. Balanced all bank statements, customer disputes

. Accounts receivable and payable

January 2010 to June 2015 Guaranty Bond Bank

Branch Manager

Schedule and supervise tellers, mediator, teller trainer, processed payments

Maintains vault and performs regular audits, Customer Service Representative, Supervisor over ATM, order supplies

Resolves customer issues, technical and mechanical issues as needed

Texarkana, TX

Oct.1993 to Dec 2009

Mil-Way Federal Credit Union

Texarkana, AR

Branch Manager

Vault teller- in charge of replenishing cash for tellers, ordering currency, Bookkeeping

Member Service- opened accounts, reconciled statements, responded to members needs

Loan Processor- interviewed applicants, ordered credit reports, checked references, prepared and

mailed denial and delinquent letters, processed loan documents, filed UCC and CPI insurance,

promoted products and services

Branch Manager/Loan Officer- hired employees, set schedules, approved loan applications for

funding, real estate lender, determined credit limits, analyze credit reports, work collections and

assisted in repossessions. supervise, train and assist loan assistants

July 1985 to Aug 1993

Bank of Ashdown

Ashdown, AR

Branch Manager

Vault Teller, Head Teller- supervised daily functions of the teller line

Bookkeeping- processed accounts payable, posted overdrafts and reconciled bank statements

Loan Processor-assisted loan officer with loans, processed credit reports, loan documents and

payments

Branch Manager- supervised the everyday functions of the branch location

REFERENCES

Morgan Dastous 903-***-****

Mike Cranford 903-***-****

Adam Clark 430-***-****

Contact this candidate