Quality Analyst It

TARUNA L. PATEL

Cell: 443-***-**** ************@*****.***

STATUS: USA Citizen, Active Secret Clearance (DoD)

EDUCATION:

Bachelors in computer science: University of Maryland Baltimore County, Jan 1993 to Aug 1997

Bachelors in mathematics: The Maharaja Sayajirao University of Baroda, Jan 1980 to Sep 1984

SUMMARY:

Over 10 Years of IT experience (Commercial, Healthcare and Army) spanning the entire scope of the SDLC and STLC: development, testing, quality assurance, documentation, implementation, troubleshooting, and customer support.

●Experience with analyzing, planning, developing, executing test cases, bug tracking, maintaining, and executing scripts to test the software, hardware, operating environments, and reporting of results to support the testing objectives.

●Experience in multiple forms of testing support such as Installation, Functional (including usability, compatibility, mobile & interface), Documentation, Performance, Regression, OS Patch validations, and IV&V.

●Knowledge on Data Warehouse (DW), AWS Cloud tools/ environment, Databricks, and Snowflake platforms.

●Knowledge and understanding of Section 508 Compliance accessibility Manual testing (JAWS, JAWS inspect and NVDA)

●Working knowledge of Waterfall and Agile/Scrum software methodologies.

●Experience in Testing various Web based, client-server applications and Mobile testing across various domains.

●Experience testing migrating Mainframe application to the Azure Cloud

●Proficient in different types of testing related to System testing, Alpha/Beta testing, API testing, UAT support and testing, Regression testing, integration testing, End-to-End, back-end testing and cross domain testing.

●Knowledge in understanding SRS (Software Requirement Specifications) and writing test cases from them.

●Extensively used HP ALM, Microsoft Test Manager, and Team Foundation Server (TFS) to write and execute Test Cases.

●Extensively used Jira and TestRail to write/execute Test Cases and enter/track bug.

●Experience in designing, documenting, and executing test plans, test scenarios/scripts, and test cases for manual tests, and defect tracking tools such as JIRA and TFS.

●Experience in functional automation testing using tools Selenium, Unified Functional Testing (UFT), and Micro Express.

●Excellent debugging and problem-solving, communication, analytical, and ability to perform independently or as part of a team.

●Agile responsibilities include managing Scrum ceremonies such as daily stand-up, release planning, sprint planning, Sprint review, and retrospectives.

●Knowledge of CCB (Change Control Board) submission

●Expertise in maintaining Requirement Traceability Matrix (RTM) and creating & mapping test cases.

SKILLS MATRIX:

Database

MS Access, Microsoft SQL Server, SQL Server Management Studio, MySQL Workbench, SQL Workbench, Data Studio, PostgreSQL

Software, Tools, and VPN

HP ALM, HP Quality Center, VMware, vSphere, Policy Manager, Mobaxterm(SSH client for remote computer), PuTTY(SSH connection) Postman, WCF, JMeter, Visual Studio, SharePoint, MS Word, Excel, Microsoft Outlook, MS Project, Azure Dev ops, FileZilla, VMware, Integrity LM Client, Postman, PgAdmin, GitHub, RTPatch, QWS3270 Secure, Cisco AnyConnect Secure Mobility Client, GlobalProtect Pulse Secure, ProjectWise, Adobe Photoshop/Illustrator, AutoCAD, MicroStation V8, ESRI ArcGIS, Quicken, and QuickBooks

Defect Management Tools

Serena Business Manager, Team Foundation Server (TFS), Microsoft Test Manager, Jira

Team collaboration Tools

JAMA, Confluence, DOORS. Team Foundation Server

Web Services/VM

API Automation Using JMeters, Postman, WCF, AWS (S3, EC2, Redshift, Cloud Watch), vSphere, SoapUI, XML

Automation Tool

Selenium, HPE Unified Functional Testing (UFT), and Macro Express

Application

Windows, Client/Server, Web and Mobile

Language

C#, ActiveX, ASP, VBScript, Gherkin, HTML, XML, SGML, UNIX Shell Scripting, PowerShell, Scripting, JavaScript, CSS, JSON,

508 Accessibility tool (Screen Reader and Web Testing Tools:)

NVDA, JAWS Reader, JAWS Inspect, ANDI, and Color Contrast Analyzer (CCA)

Operating Systems

DOS, Windows, Sun Solaris 2.9/ IBM-AIX 5.1, Macintosh, Mainframe, UNIX, Linux

Google Suites

Calendar, Docs, Drive, Gmail, Meet, Sheets, Slides

Principle Sys Engineer, ASRC – DOD-DISA Oct 2024 - Current

Project: Joint Interoperability Test Command (JITC)

•Creates new VM on VMware for high-speed Guard, Admin, high gateway, low gateway, high endpoint and low endpoint system for cross domain (Cross Domain Enterprise Services) JITC.

•Installed ISO and configured high-speed Guard and Admin for Layer 7..

•Network setup, create users and configure systems for high-speed Guard, admin, high gateway, low gateway, high endpoint and low endpoint system.

•Taken VM snapshot for installed working system and document diagram.

•SSH using MobaXterm for accessing remote servers to install, update and configure systems.

•Use Policy Manger to create services, adding assertions, and testing with API testing tools (Postman).

•Created New Vm for Trusted Gateway System (TGS) and install Force Point ISO and FOrce Point system.

•Setup TGS system for Label and configured.

•Work with engineering team members to document requirements and architect solutions/capabilities based on stakeholder input.

•Created initial new VM and setup for Trusted Gateway System to transfer files from one secure domain to another domain.

•Follow engineering best practices and customer processes.

Technical Quality Control Analyst, Team Carney – DoD-DCSA Feb 2024 - Sep 2024

Project: CDSE eLearning

•Test various eLearning course/Exams, Short, Game, and single web page course using JAWS, JAWS inspect, NVDA and ANDI

•Test various Security (Counterintelligence Awareness, Cyber, DOD CUI) Training and Certificates

•Create “Product & Task Tracker” for external course, game and Short in SharePoint based on ticket.

•Track internal course, game and Short in SharePoint based on ticket.

•Create list or use existing list for an Issue to create new tracker for “Track Product Issues.”

•Report issues found for functionality and using ANDI, JAWS and JAWS Inspect under “Track Product Issues.”

•Comment issue found/validation completion to ticket for external course with “Track Product Issues.”

•Link as well send “Track Product Issues” exported excel file in an email to developer.

•Track issues, Track Project, and update issue and project status in SharePoint.

•Work with developer, team member and manager for course correspondence and updates.

Senior Test Engineer, ASRC Federal - DoD-US Army Apr 2023 - Feb 2024

Project: Army (JBC-P, GCCS-A, CPOF, MC-CS)

•Providing Testing support to the U.S. Army Communications-Electronics Command (CECOM), Software Engineering Center (SEC), and Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR)

•Supporting full lifecycle management, software maintenance, software engineering, software sustainment, software replication and distribution, software control, Information Technology (IT) technical support services, Post Deployment Software Support (PDSS), and Post Production Software Support (PPSS)

•Investigates issues and resolves operational problems in conjunction with other engineering and technical personnel.

•Provides technical support and feedback to other engineering groups.

•Guides and directs lower-level personnel on the set-up and performance of tests.

•Participates in the development, maintenance and refinement of internal quality control and reliability programs.

•Use Jira and Confluence framework for documentation, epic, story, bug tracking, release, and training material on SharePoint.

•Install quarterly Patch to test software sustainment and vulnerability.

•Create Test plan, Test Matrix, Test cases for independent verification & validation (IV&V) and Test Report for testing patch every month (JBC-P, GCCS-A, CPOF, MC-CS)

•Worked Change Control Board (CCB) submission

•Each month create Test Plan, execute test cases, and upload Test report with test results matrix on confluence page for monthly release.

•Report and create bug found during testing with details in new JIRA ticket.

Software Quality Analyst, CGI Federal- SSA projects Mar 2021 - Feb 2023

Projects: MARxs (Medicare Advantage and Prescription Drug Benefit System) and Drug Data Processing System (DDPS)

•Responsible to install required Tools, and software, and setting up projects DDPS and MARx: Cisco AnyConnect to connect different VPNs, PuTTY (Linux), DBaever, Aginity Workbench for Redshift, FileZilla Client, SecureCRT 8.1(Linux), Teradata SQL Assistant, MySQL Workbench, PostgreSQL, QWS3270 Secure, Integrity LM Client

•Write test cases in TestRail, review with the test team; and with the client team before the iteration starts for the project.

•Set up input file and test matrix for execution and review with a test team.

•Upload the input file to AWS S3 under the appropriate bucket before starting execution.

•Worked on enrollment for different healthcare plans vi UI, Batch, and API for Web browsers (Chrome and Edge)

•Design, write and execute manual test cases for feature, functional, regression, integration, and End-to-end testing.

•Involved in API testing and validated Requests and Responses using JMeter (JSON)

•Worked on API, Regression, and Integration testing for different systems and different healthcare plans.

•Run a query on MYSQL, SQL workbench, DBeaver, PGAdmin4, and Teradata SQL Assistant to get the intended result for the healthcare plan.

•Create and submit a PDE file on QWS3270 for execution and get the PDE output file to upload the S3 bucket (AWS)

•Execute CLMD ETL, EDCCLMD ETL, and other ETL as per the User story and collect evidence.

•Execute test cases for the different environments based on SRF respectively and collect evidence and put them in excel workbooks or MS Word (following 508 compliance) for review with the Test team.

•Review Test evidence with CMS.gov client and available for team members under network drive and Ensemble.

•Collect logs from FileZilla and Cloud Watch and report to the team for failure and opening a bug.

•Work Month End Validation and analysis report for Premium Withholding account, compare IPAC reports and uploaded them to SharePoint/ Ensemble location.

•Worked in an Agile (Scrum) environment and involved in reviewing the stories, participated in Daily Scrum Iteration Planning and Release Planning meetings.

•Attend everyday scrum meetings and give feedback/report for any issue/blocker of the assigned task.

•Every other week attend CMS.gov client Sprint Demo meeting and present test cases and evidence.

•Experience in designing documenting, and executing test plans, test scenarios/scripts, and test cases for manual tests, and defect tracking tools such as JIRA.

Software Quality Engineer, United Parcel Service (UPS) May 2012 - Mar 2021

•Performed Data-Driven Testing, Functional/Non-Functional Testing, Integration, Regression testing, re-testing, and defect testing using HP ALM for Dispatch Planning System (DPS)

•Use an ArcGIS map for the project to put barriers, detours, and one-way/two-way closer signs for roadblocks/construction to the calculate time impacts on UPS drivers to deliver/pick up the package.

•Use an ArcGIS map to find an alternative route to calculate time delay and workflow diagram for the route.

•Worked on the GIS data transfer between UPS centers.

•Worked on ORION (On Road Integration, Optimization, and Navigation project)

•Helped to manage defects by leading the daily defect meetings and then upgrading the defects accordingly.

•Identified automation test cases, and created, and managed HP ALM UFT Test Scripts and Test Data based on the Requirements and Scenarios

•Responsible to get HP ALM access for new user permission to access QC folders.

•Responsible to create a folder for Release, Test Plan, and Test Lab for each cycle in HP ALM QC, uploaded test case in Test Plan and add to Test Lab and assign to cycle for execution and report status.

•Report HP ALM test execution report to the manager at end of each day for the whole team and track everyone’s progress.

•Responsible for setup and installation of the software on the client/server for testing

•Involvement in analyzing requirements, writing test objectives/test cases, reviewing objectives and test cases before test execution, and reporting and tracking/executing defects from Quality Center

•Performed Manual Testing of Standalone and client-server applications using the Quality Center

•Used UFT to perform automation functional and regression tests.

•Coordinated, Created, managed HP ALM UFT automation test scripts, and prepared test data based on the Requirements and Scenarios for execution.

•Experience in developing both manual and automated test suites.

•Experience Jason, XML, and SQL Queries (queries, joins, updates, order by, where, etc.) to retrieve data as part of functional testing, regression testing, and UAT-Beta testing.

•Experience in backend API testing tools such as Postman, JMeter, and WCF

•Experience in all phases of the software testing life cycles.

•As an Agile team member, I participated in planning, analysis, design, development, and testing activities including daily stand-up meetings and weekly Sprint meetings to discuss the workflow with Stakeholders.

•Supported user acceptance testing efforts by user training and developing test artifacts.

•Experience working on Virtual Server, Virtual Clients, install/upgrade applications, install/upgrade databases, and System Configurations

•Experience designing, writing, and updating use cases and test cases as needed based on specifications.

•Ensure that all required environments are set up and ready for unit testing with test scenarios and get output based on specifications.

•Execute standalone and LAN unit tests to compare the result with the Test Case requirement appropriate to that Patch on the VMware image.

•After building the Patch with the required supported OS and combination of application versions, follow the Patch Distribution System flow; register Patch then stage/release Patches to the different environments as needed using QWS3270 Secure software to connect windows and Mainframe to pull data.

•Provide Patch distribution support for the electronic upgrade of the UPS WorldShip application and components.

•Identified and recreated defects for patching to resolve the issue.

•Debug, diagnose, log analysis, and investigate any Patch distribution issues reported in the field.

•Worked closely with the WorldShip development team, QA team and performed unplanned Ad Hoc tasks.

•Involved in testing applications on different mobile platforms such as iOS and Android.

•Develop test strategies, plans, and cases to certify iOS and Android mobile apps.

CAD Designer/Engineering Technician, NMP Engineering Consultants, INC. Jan 2006 - Feb 2012

•Prepared various models, layouts, baseline, and print sheets for beginning a task for ICC (MD-200 project)

•Prepared preliminary layouts and detailed design drawings from engineering notes, markups, and/or other drawings, ensuring they meet company and industry standards and codes (MDSHA CAD Standards)

•Transfer MicroStation data for Water, sewage into site GIS database using ESRI ArcGIS

•Heavy usage of ArcGIS to find an underground drainage pipeline for the MDSHA-ICC project.

•Prepared and plot a detailed map of the project site for review and presentations.

•Designed grass channel, temporary bridge, cross-section, and profile for various segments and sites.

•Inspected existing inlets, outfalls, and streams using Trimble GeoXH to find erosion, sediment head cuts, and any debris.

•Prepared/calculated various elevation storage tables, water quality, CPV, impervious area, drainage area map, pond grading, and Erosion and sediment control plan for various house/site demolition.

•Produce a superseded report and plan for each segment for SHA, ICC & MDE and maintain the quality of the report.

•Worked closely with Engineers and Project Manager Officer to ensure coordination design effort maintained.

•Worked with recommended final modifications and changes for design improvement and simplification.

Help Desk/Administrative Assistant II, Almega Manufacturing Corp. Sept 2004 - Dec 2005

•Create Aging and Measuring report in Omnis7 and export to excel file then create MS Access Report as per requirement,

•As per customer request for wooden stairs, railings, Door surrounds, Molding, Stairs parts, Columns, Wainscoting, Cornices, Flooring, Molding, millwork, and decorative interior laminates modify the design using AutoCAD.

•Check daily backup status on track and clean up network drive when needed.

•Update SOP as per requirement and modify documents for customer details.

Computer Operator II /Junior UNIX Administrator, Cadmus Journal Services May 1999 - Jun 2004

•Installation and configuration of Windows 2000/NT servers on DELL and Compaq hardware running services like a print, exchange, and Prepress Circulation,

•Installation and upgrade of Solaris 2.9/2.8 on Sun Fire 4800 and Enterprise 6500/4500

•Perform system software and hardware maintenance: install upgrades and perform routine system maintenance,

•Use DLT tape drive and new Veritas NetBackup for backup/restore and archive database,

•FTP job whenever requested by customer manually or by using a script.

•Work with database warehouse, RCP files to other systems and locations, create tar/zip file & untar/unzip.

•Written and modified Custom C shell (VI editors) scripts for automating systems monitoring and various product integrations.

•Administration and monitoring of Prepress, Editorial, and Journal applications running on Sun and NT server.

•Providing sun servers support to the system team, Jr. Administrator, and users

•Setting up a user profile, login, password resets, application install, modification, and deployment in production.

•Primary responsibilities to respond to telephone and email communication from front-users, providing desktop support, problem resolution to users, and troubleshooting PC hardware/software/printer.

Contact this candidate