Data Entry Quality Assurance

Raoul Habineza

Phone: 469-***-**** Email: ********@*****.*** Location: Dallas, TX

Professional Summary

Detail-oriented and versatile professional with over 8 years of experience in logistics, dispatch operations, and data entry. Proficient in managing large datasets, maintaining accurate records, and meeting tight deadlines. Skilled in client intake, data quality assurance, and adapting to diverse cultural needs. Strong background in transportation coordination, client service, and problem-solving with a focus on efficiency and compliance.

Skills

• Data entry and database management

• Client intake and eligibility assessment

• Quality assurance and data validation

• Proficient in Microsoft Office Suite and data management systems

• Strong communication, organizational, and multitasking abilities

• Cultural competency with refugee populations and diverse communities

Professional Experience

Independent Data Entry Specialist – Remote

Freelance Work

2022 – Present

• Entered and maintained client records in databases with 100% accuracy and compliance.

• Reviewed and verified client eligibility documents for various programs and services.

• Conducted regular quality assurance reviews to ensure data integrity.

• Communicated with clients to gather missing information and update case files.

• Supported outreach efforts by compiling and organizing client lists for program engagement.

Paratransit Services – Dallas, TX

Backup Driver and Trainer

September 2022 – Present

• Supported operations as a backup driver while training and mentoring new drivers.

• Maintained detailed records of training sessions and driver schedules.

• Provided administrative assistance, including documenting trip data and coordinating schedules.

• Ensured compliance with safety protocols and operational standards.

Independent Dispatcher (Self-Employed) – U.S.-Wide

Dispatcher & Logistics Specialist

2018 – 2022

• Performed data entry to manage driver schedules and track delivery progress.

• Maintained accurate records of vehicle locations, deliveries, and client communication.

• Resolved scheduling conflicts and on-road issues to ensure timely deliveries.

ALL IN ONE TRANSPORTATION – Dallas, TX

Dispatcher

2014 – 2017

• Entered and managed dispatch schedules in the company’s system.

• Maintained detailed logs of trip documentation and compliance records.

• Ensured accuracy and timeliness of dispatch operations.

Education

Cybersecurity (Bachelor’s Degree in Progress)

Current Student

English Language Institute – Dallas, TX

2018 – 2019

Certifications

• First Aid/CPR Certification

• Safe Driving and Vehicle Operations Training

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