Customer Service Assistant Manager
Resume:
Karima Burkes
****.****@*****.***
Norfolk, VA 23509
Summary
A dedicated and experienced bartender/server with a strong focus on customer satisfaction, adept at efficiently managing a high-volume bar while crafting quality cocktails and providing attentive service, consistently exceeding guest expectations in a fast-paced environment." Work experience
Event Server
OVG Facilities/INSTAWORK - New Kent, VA
December 2023 to Present
(INSTAWORK) It’s a Work APP
Barber
Custom Kutz - Norfolk, VA
September 2021 to Present
APPRENTICESHIP
Bartender and Server
HMSHost - Norfolk, VA
May 2023 to September 2023
School Started back and I’m a student
Assistant Manager
Bo Jangles Famous Chicken - Suffolk, VA
February 2022 to September 2022
responsible for ordering kitchen supplies and equipment, managing team schedules, and controlling costs so the restaurant remains profitable. They supervise all restaurant staff performance and must hire and train new team members. Sales Associate
7-Eleven - Virginia Beach, VA
February 2021 to January 2022
Enrolled in School full time
Sales Representative
Life Protect 247 - Norfolk, VA
February 2018 to November 2020
products or services to customers, and representing the brand. This can include asking questions to pinpoint the best offerings, giving demos or presentations, and maintaining customer relationships. Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Bartender/Server
Longshots Bar and Grill - Chesapeake, VA
June 2017 to November 2019
● Serve various food and beverage orders to customers.
● Distribute food and drink menus to customers and answer any questions about order options or daily specials.
● Maintain a clean and orderly work area at all times.
● Closely follow all food safety and sanitation guidelines. Server/Bartender
Lisa's Restaurant - Portsmouth, VA
February 2017 to November 2019
include verifying the identification and age of customers, preparing and serving alcoholic beverages, accepting payment from customers, cleaning glasses and bar utensils and balancing cash receipts to record sales. Education
Licensing in Real Estate
Kaplan University-Maine Campus - Virginia Beach, VA November 2023 to Present
Certificate in ServSafe
Online
January 2024 to January 2024
College in Assistant Project Manager
Tidewater Community College - Norfolk, VA
October 2018 to May 2019
Certificate in Human Resources
Tcc Fresh Start - Norfolk, VA
May 2018 to June 2018
Skills
Clerical experience - 3 years
Customer service - 10 years
Cooking - 30 years
Project management - 2 years
Cash register - 5 years
Bartending - 3 years
Customer relationship management - 3 years
Windows - 3 years
Cash handling - 30 years
Sales management - 3 years
Problem management - 2 years
Leadership - 20 years
Serving - 10 years
Supervising experience - 5 years
Presentation skills - 5 years
Food handling - 5 years
Food Safety - 5 years
Restaurant experience - 5 years
Sales - 5 years
Computer Networking
Hair Styling - 2 years
Blueprint reading
Budgeting - 3 years
Assistant Manager Experience
Incident management
POS - 4 years
Welding - 5 years
Team management - 5 years
Incident Management - 5 years
Contact this candidate