Floor waiter

Simon Thiong’o Waburugu

To achieve the highest results through learning, acquisition of experience

and making use of any opportunity that comes my way for the benefit of my

employer and those I serve as a whole.

To work with a firm that paves way for staff to develop personality,

interpersonally and encourage teamwork among the staff and within the

organization, growth andhard work in the specific field of work.

EXPERIENCE

2024 - To Date

J.W. Marriot: Host

Main Duties and Responsibilities

• Welcoming guests

CONTACT • Serving guests and clearing tables

-

• Taking orders and making recommendation

Nairobi, Kenya,

731**-***** • Deliver the bill and collect payments.

• Attending to customers’ complaints and grievances

+254-***-****** • Upselling and recommending better and most superior brands

and products to guests

• Ensuring the hotel standards are met

***********@*****..***

August 2022 – 2023

Capital Members Club: Host

SKILLS

Main Duties and Responsibilities

• First Aider • Recognizing members and acknowledging them

• Fire Marshal • Taking orders and making recommendation

• Interpersonal skills • Serving and clearing tables

• Presentation Skills • Ensuring customers are satisfied

• Self-Innovative

• Exceptional Customer Service

February 2021 – May 2022

• Microsoft Office Suite

Ankole Grill: Waiter

• Social Media: Facebook,

Instagram & Twitter Main Duties and Responsibilities

• Welcoming guests in a warm manner.

EDUCATION • Taking orders and making recommendation

• Serving and clearing tables

Certificate in French Language and • Deliver the bill and collect payments.

Computer Skills: • Attending to customers’ complaints and grievances

2015 - 2020 • Distributing relevant information to team members and

Mahanaim Campus stakeholders.

Kenya Certificate of High School May 2018 - January 2021

Education. Heron Portico: Head Waiter

2007-2010

St. Peters High School Main Duties and Responsibilities

Banquets

Kenya Certificate of Primary • Doing meeting, dinner, lunch and breakfast set-ups

Education. • Brewing tea and coffee for the meetings

1999-2006

Sacred Heart Academy

Fine Dining Restaurant

PROFESSIONAL SKILLS • Welcoming and seating guests

Valid Driving License • Giving out menu, guiding guests through taking orders and

2011 posting theme

Kihbit Driving School • Clearing and taking payments

• Attending to customers’ requests and problem solving where

necessary

OTHER TRAINING

• Time management, Bar Waiter

• Team building. • Giving menu and taking orders

• First Aid Training. • Maintain bar hygiene, working are and doing correct station set-

up

• Maintaining bar stock and fridge

REFEREES • Upselling and recommending better and most superior brands

David Munene

and products to guests

Supervisor

Ankole Grill

Food Runner

• Coordinating well with kitchen staff

Mobile No. +254-***-******

• Picking guests’ food and delivering it to the table

Kelvin Muthoka • Communicating on missing item and new dish or chef’s special

Supervisor

J.W. Marriott Room Service

Mobile No. +254-***-****** • Answering guests’ phone call with etiquette

• Taking orders and delivering the order to guest room

• Setting food trolley according to food ordered and hotel

standards

• Serving and cleaning trolleys and food tray from guests’ room

• Presenting accurate check for the guest taking payment correctly

and closing the check

• Checking on guests’ comments and pro-actively solving any

problem if any

January 2014 – January 2016

Art Café Restaurant: Waiter

Main Duties and Responsibilities

• Taking orders and making recommendation

• Serving and ensuring customers are satisfied

• Clearing tables

• Deliver the bill and collect payments.

ACHIEVEMENTS & SKILLS

• Contributing in the invention and updating of menus which

played a big role in boasting sales and preventing food orders

• First Aid Skills, Guest Complain Management, Mic

Contact this candidate