Quality Assurance Site Reliability

Ralph E. Yozzo

Brooklyn, NY *****

347-***-**** / *****@****************.***

Summary

Technical director of engineering with 20+ years of experience in various computer languages (Python, Nodejs, BASH, Linux, Windows), cloud environments ( AWS. GCP & Azure), and operating systems

(Linux, Windows, Mobile, etc).

Very good at understanding client needs translating into technical solutions simplifying and automating processes. Passionate about data analysis and love working with business and non-technical groups to help turn business goals into reality. Expert in data manipulation, ETL (Extract, Transform, Load) processes, automation and helping teams quality test and build enhanced processes for various projects. Experienced with agile processes and have technically lead groups utilizing agile methods. Education

● Ph. D. Computer Science ABD, Polytechnic University, New York, NY, 1989

● Masters. Computer Science, Syracuse University, Syracuse, NY, 1987

● BSEE (Magna Cum Laude), Manhattan College, New York, NY, 1984 Technical Skills:

Cloud Platform: GCP, Azure, AWS

Databases: Microsoft SQL Server, Postgres, MySQL

Languages: Node.js, Python, C++, Java, Go, C#, C, ASP, PHP, HTML, SQL, Javascript, Ruby, GQL Packages: Firebase, AWS CLI, Google BigQuery, Apps Script, MapBox, Google Cloud, AWS Cloud, Java SDKs,.NET.

GUIs/IDEs/Build Systems: Eclipse, ADT, Android Studio, Gradle, Maven, make Operating Systems: Android, Linux, Unix, AIX, DOS, Windows Networking: TCP/IP, NetBios, LU 6.2, TLI

Professional experience

Data Architect, Success Academy, New York, NY, 2021-2023

● Oversaw the migration of large AWS accounts to consolidate and help add security best practices. Worked closely with the business team to find many issues and automate the monitoring and corrections of issues.

● Technically managed a group of employees and few consultants. Lead best practice to the technical teams and quality assurance teams and many external and internal consultants.

● Worked with the New York State and City Education teams to synchronize the information between databases for state and city and federal reporting, overseeing quality assurance efforts.

● Partnered with Salesforce consultants to help migrate and synchronize information from external systems and internal systems.

● Built financial audit Python scripts to Qualify Test and synchronize the databases between Amazon cloud and Salesforce.

● Built secure proprietary search engines and search engine optimization tools.

● Used tools such as AWS CLI and Terraform to automate account consolidation and account migrations and duplications.

Lead Systems Developer & DEV OPS, Strategic Insight / Asset International, NYC, 2011-2021

● Built Elastic Search, AWS Lambda, API Gateway and Google Firebase Cloud function tools to implement 200 ms search engines for over 50 Million json objects. Created many custom AMP pages and search engines with filtering.

● (Plain fast filtered search engine that can be customized) Also AMP pages that are search engine friendly. These are only a few examples of Node.js projects that I have worked on. This project uses data transform tools built using Python and BASH scripting.

● Built Youtube channel automation tools using Machine Learning tools such as Tensor Flow to automatically categorize videos.

● Built React applications to create a Web front end for Data operator to control production operations. These tools use a .NET Core MVC backend with OKTA security Single Sign On support.

● Built many single sign on support applications using OAUTH2 for schools and companies integrating with AZURE SAML / CLEVER / Classlink / Facebook / Google etc.

● Used Numpy and Pandas to perform statistical analysis on Google Analytics data and property records and government open data.

● Created DevOps scripts to automate the production and development operations (DEVOPS) flow for database updates and production and development flow.

● Worked on financial software to track retail mutual fund assets and net flows. Built a robust job process and real time dashboard for updates to data and configuration. Built tools to make the system scalable and maintainable.

● Technical Lead a small team of developers building financial analysis software using salesforce. Connected 401K providers to advisers and sponsoring companies utilizing salesforce platform and Apex and Visual Force pages to enable matching, search and report generating.

● Created administration procedures to coordinate all work that is pushed to the QA and Production servers. Repeatable builds and high reliability testing are part of the roll out procedure and also part of the ongoing testing that is running all the time and reporting issues to the administrators.

● Implemented a Single Sign on solution on using EC2 and OpenAM for the Pathfinder Salesforce Product, Using Amazon cloud based solutions for monitoring and testing our servers,

● Worked on Simfund data team and UI team. Adding features for customers and automating testing of product.

Lead Systems Developer, CNBC, New York, NY, 2010-2011 Worked with small team to build a content management system using drupal and php. Built the administration roll out procedures and scripts to enable this project to have repeatable and reliable build procedures.

Assisted in the initial specifications and design of this large database and content management system. Lead Systems Developer, STARCUT WIRELESS, New York, NY, 2008-2010 Worked with small team of motivated developers to support mobile sites for many media and publishing company. Used Java/JSP to bring CNBC and NBC websites to the mobile devices. Lead Systems Developer, CRISP WIRELESS, New York, NY, 2007-2008 Lead a team that developed WAP sites for various clients: NPR and cars.com and CityGuide These websites are specially designed for phone access and the process involves device detection and categorizing each access device as Very High, High, Medium, Low, and Very Low in function. The page presented to the device is tailored for the device based on the user-agent. The backend content management system breaks all content into its component parts and stores them as assets in a staging table. The assets have profiles which are groups of attributes. The assets can be organized in different categories. Also a group of categories are stored in a catalog. Using this infrastructure you can create a published table which brings all the components into one place for faster access. Therefore, development, test, and production can easily be organized.

More Experience

Lead Systems Developer, RAVE WIRELESS, New York, NY, 2004-2007 Lead a team that built website for computer and phone access at www.getRave.com Worked on all aspects of the project from client side and server side, database setup, to Tomcat servlet, classes, jsp page creation. Wrote jsp java database system to tie into local google to track you and give you info about local restaurants or anything of interest. Wrote a email alert system to notify you of important email via text message. Helped new employees with orientation of new systems. Access to mappoint via web service from java. Lead Systems Developer, GOLDMAN SACHS, New York, NY, 1999-2004 Built secure on-line web system for trading stock. See e redi (The system requires a userid and password.) For demo, see e redi Applet allows access to real-time quotes, gives user ability to buy, sell, and short stocks. System uses a Java applet front end and specialized HTTP Web Server (written in C++) on the backend. The Web Server acts a proxy for web clients. TIBCO Rendezvous, a middleware package is used for communication between data feeds and web proxy. The server listens on TIBCO Rendezvous bus for broadcasted stock quotes and personal information such as trades and profile data and pushes requested information to client. All personal information is encrypted using an optimized SSL protocol. The session key exchange uses RSA public and private key encryption. The persistent data is stored in Sybase database and trades are cleared using IBM mainframes. Built an on-line web system to access the REDIBook ECN real-time quotes.

Converted online trading system to C# .NET platform. Project uses .NET DataSet and DataTable objects to create in-memory SQL database. Project paved way for multiple applications to move to .NET platform. This project was client side development using Visual Studio .NET. The resultant EXE file could be installed on the client machine as an application or run from a web server as a Win32 Net Smart Program. The beauty of this is that the program can use the full power of the rich Windows API and at the same time be deployed using the simple and straightforward mechanisms that already exist for Web pages. Managed a project to replace an outdated web server with a new highly secure web server. This web server was written from scratch because of the specialized needs of our application. This project was under strict deadlines and it was delivered on time (designed, coded, and tested) by a small group of excellent programmers and testers. This work was all done on an AIX Unix machine with C++ and follows the HTTP standards.

Systems Developer, CON EDISON, New York, NY, 1997-1999 Developed power distribution systems monitoring project. Developed a real-time expert system to monitor electrical network outages. The system alerts the operator when a component is overloaded. The system is also used for planning the needs of the future. Systems Developer, NYNEX, New York, NY, 1994-1997

Part of the Online Provisioning Project. Developed tools for system administration. Maintaining multiple sites. Responsibilities include Web Performance Analysis Tool, AIX system administration, Sybase administration, Tuxedo administration, Security issues and technical support for user community.

Systems Developer, GOLDMAN SACHS, New York, NY, 1994 Advisory Engineer, IBM, New York, NY, 1984-1994

● Developed the IBM TCP/IP product for OS/2. Created the Network File System (NFS), Telnet, and Serial Line Internet Protocol (SLIP) applications. This project required an intimate knowledge of the OS/2 file system and specifications. Developed applications on AIX to exercise and test the OS/2 applications.

● Developed AIX programs to track machine usage.

● Developed parts of the OS/2 Enhanced System Editor (EPM.EXE). Designed and created the EPM Rexx interface. This allows one to program the editor. Created the editor proofreading support. Created the editor command shell interface. This allows one to execute OS/2 commands within the editor.

● Developed a C++ LAN file distribution and automation application. The product is called IBM NetDoor. It is part of the IBM Networking product line. The system eases the job of the LAN administrator by keeping files servers synchronized, updating the end users’ workstation with the latest configuration, providing access to many internal and vendor tools. The advantage is that each user need not maintain a set of tools on their personal disk. The LAN administrator need not copy files from server to server. Supports High Availability and Load Balancing.

● Supported users via internal electronic discussion groups called "Fora". Supported external users via Usenet News in the comp.os2.* newgroups. Used archie and anonymous FTP to solve problems.

● As Team Leader, I designed, developed and supported a Presentation Manager calendar application used widely for internal scheduling. The calendar was used for personal and group schedules. Generated Postscript output. Good working knowledge of Postscript.

● Designed graphical interfaces for IBM chip failure analysis. This was done in C. It included algorithms to recognize patterns in the failure data. The pattern matching technology used recursive algorithms to increase the simplicity and beauty of the program.

● Designed networking tools for communication between various chip test hardware and the IBM personal computer.

● Created many programs for OS/2 and DOS such as GREP (regular expression file text search), disk usage programs.

Recent Accomplishments

Server: Java / Tomcat / MySql / JSP / Servlet / Apache projects, Website creation, manage and administrate multiple websites on one apache tomcat machine, Manage and administrate Domain Name information for multiple domains, Install and administrate wiki, messageboards, calendars, RSS backend Desktop: RSS frontend

Phone: J2ME projects, Brew projects, XHTML projects, Location GPS based projects. Find anything without knowing where you are. Great for vacations or anytime you’re not sure where you are., Automatic centralized searchable phone directory accessible by phone, RSS frontend

Selected Accomplishments

At Goldman Sachs, designed/developed a Secure Java Applet to enable users to access stock portfolio and trade stocks anywhere via the Internet. This helped retain existing 2 thousand customers and attracted new customers that needed online access to their portfolio.

● At Nynex, designed/developed programs for online provisioning project. This project reduced costs by allowing customers to provision their phone online. Cost savings was realized by reducing the number of operators. Total savings was estimated to be 20%. Pro Bono experience

Bayridge Food Cooperative New York, NY, 2009-present Member

Installed drupal, civicrm on server. configured email, civicrm for the cooperative to support the cooperative startup process.

CTO, West Side Runners wsxnyc.org, Prospect Park Track Club pptc.org, Citytri.com NYC, 2000-present

Architected an entire J2EE infrastructure for various running clubs. Build the source control, code release system, virtual private server setup, domain name hosting configuration, backup and recovery plans. Plus, I built GPS mapping application for real time tracking and race timing software for instant results during running events, duathlons, and triathlons. The entire system is low cost and works on a minimal laptop configuration. Built upon Apache, Tomcat, MySQL, Spring Framework. A few other people work on these projects and I help them with the architecture and planning. For example websites created see:

● http://timing.boardwalkrunning.com/

● https://live.boardwalkrunning.com/

Interest include analysing open government data. See https://tax.tidalforce.org/ a web application that allows you to plot your property data against other properties to help with property purchasing and selling. Other Interests include video processing, video/YouTube editing, computer vision (auto labelling of face in video) (one application would be to label all public government videos with who is speaking so people can learn what their representative is saying and how their representative is voting), mobile applications, cloud based server applications, cloud based database. Google AppEngine and Heroku are good examples of cloud based frameworks. Interest in Python (AppEngine), Ruby (Rails/Heroku). Database independence. Also the ability to use Relational and non relational databases is important. For mobile applications, it is key to support both offline and online access. A good example of this is Gmail. An application that works no matter what condition the user and device is in. My applications are also designed to handle the rough conditions of the mobile world. Ralph Yozzo: A Profile

Ralph Yozzo is a seasoned computer scientist and community advocate based in Brooklyn, New York. With a career spanning several decades, he has made significant contributions to technology, education, and public health.

Professional Background

Yozzo's extensive experience includes roles at prominent organizations such as IBM, Goldman Sachs, Verizon, and Consolidated Edison. He has also been involved with various startups and nonprofit organizations, focusing on computer development and transparency applications. Notably, he serves as the Chief Technical Officer (CTO) for CA-Society, where he continues to leverage his technical expertise.

Community Engagement

Beyond his professional endeavors, Yozzo is deeply committed to community service. He has served as a Community Education Council member, identifying errors in the Department of Education's budget submissions, and has been active in food cooperatives. His dedication to transparency is evident through the development of open government information sites, such as the NYC Property Tax Transparency platform.

Advocacy and Public Service

Yozzo's passion for health and technology is further demonstrated by his involvement in organizing events like the Bed Stuy 5K Race for Peace, promoting community health and unity. In recognition of his leadership and commitment to change, he received the Excellence & Leadership in Change award from Success Academy in 2022. Online Presence

An advocate for open dialogue and education, Yozzo maintains an active online presence. He shares insights on technology, blockchain, and healthy living through his YouTube channel, engaging a diverse audience in discussions on these topics. In Summary

Ralph Yozzo's multifaceted career reflects a steadfast commitment to leveraging technology for public good, fostering community engagement, and advocating for transparency and education. For more insights and discussions on technology, blockchain, and healthy living, you can visit Ralph Yozzo's YouTube channel.

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