Customer Service Representative

Lindsey Lawson

Objective

To be a part of a company that provides steady career growth

opportunities, along with job challenges and personal satisfaction while contributing to the success of the organization.

Key Skills

Customer Service

Organization

Software Application Learning

Team Player

Well Spoken

Microsoft Outlook

Microsoft Word

Specialty Software

Experience

October 2020 to Current

Currier/Driver • FedEx

Mid-Day currier

October 2020 to Current

PVD Personal Vehicle Driver • UPS

Sorting and scanning of packages and interacting with customers during delivery. Assisting UPS Brown Truck drivers to deliver packages during peak season.

April 2020 to Current

Contract Delivery Driver • SPARK

Grocery pickup and delivery

March 2022 to July 2022

Housekeeping Supervisor • Element Hotels

Managing Housekeeper personnel and housekeeping operations including scheduling and inventory management.

March 2019 to August 2020

Customer Service Representative • Ready-To-Go Freight Interact with customers via email and phone to negotiate delivery schedules and contents. Create and modify air-bills, quotations, and communications for both internal and external contacts. Monitored driver location and communicated shipment changes. October 2018 to March 2019

Customer Service Representative • Tex Air Delivery Entered shipment details into custom delivery system for assigned customer base. Communicated status and provided confirmations. Interact with customers via email and phone to inform them of delivery schedules and contents. Create and modify air-bills, quotations, and communications for both internal and external contacts. Created driver daily manifests.

October 2016 to October 2018

Guest Services Representative • Extended Stay Hotels Guest Services including Check-in & problem resolution. Back office duties including nightly financial audit, restock supply & storage as required. Light cleaning and general maintenance of common areas. June 2014 to December 2015

Production Bindery Technician • Platinum Press Inc Printing press receiver, boxing, wrapping and stacking of high production commercial printing operation.

Communication

Experience with describing detailed information in order to provide good understanding by the recipient

References

[Available upon request.]

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