Case Manager High School

BRIDGET EMORDI

Waldorf, MD ***** 301-***-**** ****************@*****.***

Professional Summary

Skilled Teacher with 7 of years teaching at high school level. Well versed in developing and implementing core curricula. Provided safe learning environment that fostered growth of students both academically and emotionally. Optimized student performance by promoting goal-oriented activities and encouraging critical thinking. Dependable Teacher with success providing educational assistance and instruction to various levels of learners. Committed to providing students with necessary tools to achieve academic goals, instilling love of learning and cooperative teamwork.

Skills

Proficient in Microsoft Office and Adobe

Illustrator

Microsoft Windows, Excel

Netscape, KI Logic Software

Systems Applications, and Products Date

Processing (SAP)

A+Certified

Oracle EBS

CPR

Work History

Case Manager 11/2015 to Current

Right At Home Health Care – Waldorf, MD

Helped patients receive appropriate, high-quality care with reasonable results. Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs. Evaluated treatment plans against individual goals and healthcare standards. Consulted with clinicians to devise and manage ongoing care plans for at-risk patients. Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.

Collaborated with external agencies to meet educational and transitional needs of students. Long-Term Substitute Math Teacher 09/2009 to Current Charles County Public Schools – Waldorf, MD

Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Upheld classroom routines to support student environments and maintain consistent schedules. Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Supervised lunchroom and recess activities.

Maintained day-to-day classroom management and discipline to promote learning initiatives. Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.

Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.

Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Helped students develop life-long learning skills and good study habits. Upheld classroom routines to support student environments and maintain consistent schedules Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping

Bank Teller 12/2002 to 08/2009

Chevy Chase Bank – Washington, DC

Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Reconciled cash drawer and resolved discrepancies. Counted and packaged currency and coins.

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

Logged cashier's checks and other transactions to maintain accurate account records. Sold and cross-sold bank products to new and existing customers. Travel Agent 06/2002 to 01/2006

Easy Travel Network – Silver Spring, MD

Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Arranged travel accommodations for groups, couples, executives and special needs clients. Responded to clients' questions, issues and complaints and implemented appropriate solutions.

Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.

Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings. Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.

Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

Receptionist/Office Manager 05/1997 to 12/2002

Skyhawk Logistics – Laurel, MD

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. Responded to inquiries from callers seeking information. Provided clerical support to company employees by copying, faxing and filing documents. Corresponded with clients through email, telephone or postal mail. Loan Officer 01/1990 to 09/1995

American Loans – Rockville, MD

Submitted loan applications to underwriter for verification and recommendations. Originated, reviewed, processed, closed and administered customer loan proposals. Recommended loan approvals and denials based on customer loan application reviews. Maintained strict confidentiality of bank records and client information. Advised clients on mortgage, education and personal loans. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Developed and maintained relationships with local real estate agents. Education

MBA: Healthcare Administration 08/2021

University of Maryland - College Park - College Park, MD Associate of Science: Nursing 05/2018

Prince Georges Community College - Upper Marlboro, MD MBA: Economics 05/2007

Virginia State University - Petersburg, VA

Bachelor of Science: Business Administration 05/2005 Bowie State University - Bowie, MD

High School Diploma 06/1983

St Mary's High School - Lagos, Nigeria

Additional Information

USC PeopleSoft Training- Introduction of Grant Management March 2021 My FedTrainer: Federal Appropriations 101 Webinar

Affiliations

USC PeopleSoft Training March 2021

My Fed Trainer- Federal Appropriations 101 Webinar

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